Nashville-based HCA is one of the nation's leading providers of healthcare services, operating 185 locally managed hospitals and 119 freestanding surgery centers in 21 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine.
HCA has conducted a number of clinical studies, including one that demonstrated that full-term delivery is healthier than early elective delivery of babies and another that identified a clinical protocol that can reduce bloodstream infections in ICU patients by 44 percent. HCA is a learning healthcare system that uses its more than 27 million annual patient encounters to advance science, improve patient care and save lives.
The Director, Safety Engineer leads the dissemination and implementation of patient safety science and high reliability concepts across HCA, with the overall goal of eliminating preventable patient harm and improving performance. The safety engineer partners with leaders at corporate, division, and facility levels to develop action plans to embed high reliability concepts, and support specific implementation plans in response to identified safety priorities.
The Safety Engineer Director is responsible assessing safety risks and for organizing and managing, as well as assisting with development and execution of, multi-disciplinary improvement initiatives with a focus on transformational, system-wide projects as well as local hospital chartered projects. The individual will successfully organize project planning and implementation and focus on ensuring sustainment of performance improvement, process redesign and change management activities throughout the system. The safety engineer director will solve problems and/or design processes that are efficient and effective and improve quality, safety and engagement while containing costs based on human factors engineering princles and safety science.
The safety engineer director must be skilled in the application of various quality improvement methodologies, tools, and systems. This individualwill play aI key role in enhancing value to customers, partners and collaborators. The individual will work with clinical leaders and the patient safety organization (PSO) to ensure best practice for learning from adverse events and promoting an overall culture of safety and the tenets of the learning health system. Reports to the AVP, Safety Engineer.
1.Manage re-engineering and process redesign initiatives, including assigned staff, to accomplish the goals of the safety engineering program.
2.Uses analytics and the known evidence base to determine patient safety priorities and to track performance.
3.Identify through data analysis and safety risk assessment, recommend, organize and lead safety improvement activities to provide better value and greater efficiency using process improvement methodologies, human factors engineering principles, data anlysis, safety risk assessments, and the application of innovative thinking.
4.Measures current organizational and process performance and safety risks using a variety of qualitative and quantitative techniques including: one-on-one user interviews, user workshops, surveys, observational studies, and statistical analysis.
5.Utilizes process improvement and change management skills to assist with embedding principles of high reliability and safety science across the organization.
6.Act as an organizational resource for patient safety, high reliability, just culture, human factors, and quality improvement concepts, tools and methods.
7.Actively monitor project risks to foresee/detect potential problems and proactively identify solutions to address in advance.
8.Works with patient safety staff to create and execute safety strategies and to evaluate their impact.
9.Negotiate timeliness and priorities for projects, coordinating action plans, and monitoring/analyzing results for projects that are consistent with the organization's strategic goals and imperatives
10. Position will be responsible for managing the development of metrics to successfully track improvement and will partner with key organizational and site operational leaders to identify and achieve priorities, goals and objectives.
11. Provide updates and reports to leadership on progress.Disseminate best practices and learnings throughout the enterprise.
12. Participates in scoping of projects with members of hospital and support division senior leadership (VP and Senior Director).
13. Participates in development of plans to address project opportunities for improvement at the hospital and unit/ department levels.
14. Leads cross-functional teams through a methodical process to assess, improve, and sustain results, leveraging Project Management and Continuous Improvement best practices
15. Act as a change agent to build a continuous improvement culture to drive measurable improvements and support an ongoing program of change.
16. Models five key characteristics of high reliability: 1) Preoccupation with failure; 2) Reluctance to simplify; 3) Sensitivity to operations; 4) Commitment to resilience; 5) Deference to expertise.
17. Manages and performs other duties as assigned.
7 years experience in supporting performance improvement initiatives using a systems based approach in a myriad of organizations, including change management experience.
At least 5 years management/leadership experience
Experience in identifying, prioritizing and selecting improvement activities
Proven results in optimizing processes and workflow
Bachelor's degree Required; Industrial & Systems engineering or clincial, preferred. Will consider other backrounds based on work history and experience in safety science and process improvement.
Master's degree preferred; Industrial & Systems engineering, Health Care Administration, MBA or related field.
Certification in Patient Safety (CPPS) or Healthcare Qualtiy (CPHQ) highly desirable.
Additional Certifications relating to process excellence (Baldrige examiner, lean certification, black belt certification) highly desirable.
Strong oral and written communication skills
Organization and problem solving skills, attention to details
Ability to prioritize and handle multiple projects and due dates
Ability to work independently
High level proficiency in Microsoft Word, Excel, PowerPoint required; Visio preferred
Excellent group and process facilitation skills
Ability to analyze and forecast information from statistical data
Knowledge of Human Factors, safety science and high reliability principles preferred