Director

Position Details

Position Information

Recruitment/Posting Title Director Job Category Staff & Executive

• Student Affairs and Services Department Office Financial Aid NB Overview

The Division of Enrollment Management at Rutgers University-New Brunswick (EMNB) is comprised of eight student-facing and administrative units: Undergraduate Admissions, Graduate Admissions, the Office of Financial Aid, the Office of the Registrar, and the One Stop Student Services Center, as well as business, information technology, and strategy and analytics administrative teams. The division employs over 100 full-time staff and an additional 200+ student employees to fulfill its mission.

The division is driven by research, galvanized by progress, and motivated by a relentless commitment to student access and academic excellence. It works at the intersection of administration and innovation to set enrollment strategy, foster student success, and inform university policy and practice. EM-NB attracts the best and brightest students to Rutgers' flagship campus, supports them through their time on the banks, and celebrates their graduation each year.

The Office of Financial Aid provides the highest quality service to undergraduate, graduate, and professional students in pursuit of their academic goals. The office is committed to assisting students and families in planning for and meeting expenses associated with attendance at the university. The team strives to bridge the gap between the cost of education by providing equal opportunities and access to financial resources. The office empowers students through financial literacy resources to make informed decisions about managing finances and preparing for the future.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Director for the Office of Financial Aid.

Among the key duties of the position are the following:

• Provides leadership, oversight, strategic planning, supervision, and management of the staff and operations.

• Oversees the administration and coordination of federal, state, and institutional financial aid programs at Rutgers University-New Brunswick (RU - NB), which includes over twenty (20) schools and 50,000 students.

• Prepares and manages the annual operating and scholarship budgets.

• Acts as the key person in RU-NB's efforts to maximize aid opportunities and minimize students' cost of attendance over their academic career.

• Serves as a critical liaison to the Rutgers-wide Enrollment Management team and advises senior administrators in formulating, interpreting, and implementing financial aid policies for RU-NB.

• Educates leadership on current and evolving financial aid regulations and institutional policies, impact to Rutgers University, and recommends effective options and solutions.

• Works closely with University Enrollment Services to ensure policy and procedural interpretations are consistent. Ensures regulatory compliance with determining financial aid awarding guidelines.

• Maintains internal controls, systems, and procedures and establishes policies for RU - NB institutional need-based aid programs and scholarships to ensure fiscal integrity and compliance with applicable laws and regulations.

• Applies leading-edge technologies and practices such as financial aid/scholarship leveraging to refine and implement financial aid/scholarship packaging policies to attract and retain students.

• Uses research and data to analyze and evaluate the impact of financial aid and scholarships on enrollment goals.

• Consults with leadership to provide vision and direction for the university's enrollment management activities while managing a high-volume financial aid operation.

• Compiles and reports data for internal and external requests and requirements.

• Interacts closely with college deans, student services directors, as well as coordinates Rutgers-wide initiatives.

• Develops unified forms and electronic systems to enhance virtual and physical student services in collaboration with OIT.

Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement FLSA Exempt Grade 09 Position Salary Annual Minimum Salary 120741.000 Annual Mid Range Salary 152826.000 Annual Maximum Salary 184911.000 Standard Hours 37.50 Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Seniority Unit Terms of Appointment Staff

• 12 month Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

• Master's degree, preferably in in higher education administration.

• Seven (7) years of experience in financial aid administration with supervisory/managerial experience in a college or university financial aid office.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Proven track record of exemplary leadership through innovation and customer service.

• Excellent interpersonal, verbal, and written communications skills with the ability to provide vision and motivation to staff.

• Demonstrated ability to work well under pressure and build positive relationships with colleagues across campus.

• Ability to operate strategically and develop short-and long-term goals and methods by which to achieve them.

• Experience with financial aid and other relevant database systems.

Preferred Qualifications

• Five to seven years of experience working at Rutgers, The State University of NJ or a similar multi-campus university.

• Demonstrated experience leading large, complex enterprise-wide projects and change initiatives.

• Proficiency with ERP Systems and database query tools.

Equipment Utilized

• Oracle.

• PeopleSoft.

• Federal & State Applications.

• Educational Tools.

• CRM.

Physical Demands and Work Environment Special Conditions

Posting Details

Posting Number 24ST1593 Posting Open Date 07/02/2024 Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Busch (RU-New Brunswick) City Piscataway State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a Master's degree?

• Yes

• No

• Do you have seven (7) years of experience in financial aid administration with supervisory/managerial experience in a college or university financial aid office?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter/Letter of Application

Optional Documents