Director, Revenue Cycle Ops Analytics (Onsite Based In Frisco, TX)

JOB SUMMARY

The Director of Revenue Cycle Ops Analytics exhibits project, client and unit-specific leadership to Analytics management and analysts by designing, directing, and executing key Conifer Analytics projects. This includes projects such as pre-integration client reporting, emerging client integration reporting, large revenue cycle operations initiative reporting, regulatory reporting, and projects requiring expertise across multiple business reporting areas. The Director provides clarity for short/long term objectives, project prioritization, and feedback to Managers for individual and professional development of leveraged Analytics resources. The Director leverages project management skills, analytical skills and time management skills to ensure that all requirements are accomplished within established timeframes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Lead or oversee special project reporting for various business units and pre- integration client reporting for new emerging clients. Maintain up-to-date expertise on reporting requirements related to all Conifer revenue cycle business units under his/her direction.

• Coordinate Analytics team analysts on projects by providing guidance and direction for reporting projects, while taking on more complex tasks as the lead for those projects. Ensure timely delivery of needed reporting to clients and various business unit stakeholders.

• Maintain a high level understanding of Accounting practices/General Ledger practices as it relates to Hospital Revenue Cycle metrics.

• Collaborate with senior RCM and operations team members to ensure client needs are met in the most efficient and cost effective manner.

• Serve as mentor for junior team members and resource for manager level associates.

• Ability to travel to new client sites to train on client systems for pre-integration reporting.

FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): N/A, aside from budget adherence and accountability on projects led by Director of Strategic Initiatives

SUPERVISORY RESPONSIBILITIES

If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Direct Reports (titles): Manager Analytics, Supervisor Analytics, BusinessRequirement Development Analyst, Statistician

Indirect Reports (titles): Supervisor Analytics, Revenue Cycle Ops Analyst I, II, III

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to set direction for large analyst team that is consistent with Conifer senior leadership vision and approach for executing strategic projects

• Independent, logical thinker with proven ability to perform detailed data analysis and make sound decisions

• Advanced troubleshooting abilities, with ability to problem solve complex technical issues independently within a timely fashion

• Advanced ability to gather and analyze complex data, utilizing deductive reasoning

• Must demonstrate excellent professional communication skills through clearly written, concise and comprehensive documentation

• Experienced and comfortable making presentations to Executive Leadership and Directors.

• Advanced ability to work well with team members and Conifer leadership, respectful of all positions at all levels, as well as complete tasks independently and professionally

• Ability to effectively and professionally motivate team members and peers to meet goals

• Advanced organizational, customer service, interpersonal, and time-management skills

• Ability to manage multiple projects simultaneously, including resourcing

• Advanced knowledge of healthcare revenue cycle

• Advanced knowledge/experience with reporting systems

• Intermediate knowledge of project management methodologies

• Intermediate level skills in applications such as Microsoft Excel, Word, and Visio

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• 4 year college degree in Business, Accounting, IS or 7 or more years of related experience

• Healthcare experience

• Extensive experience as a Revenue Cycle Analyst at a manager level

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

OTHER

• Approximately 5-10% travel may be required

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

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