Director, Revenue Cycle Management (Back End)

Northwell Health Westbury , NY 11590

Posted 2 months ago

Job Description:

As a Revenue Cycle Management Director you will direct, plan and organize the staff and accounts receivable activities of Health System departments administering inpatient, outpatient, physicians' billing, cashiering, credit and collection, cash application, private ambulatory, emergency and clinic registration services. You will collaborate with Information Services and Finance departments to ensure optimal system registration flows. You will ensure the integrity of data collected for registration and billing by collaborating with appropriate on-site departments. You will keep informed and disseminates pertinent regulatory and insurance related information in order to promote timely and efficient collection of inpatient and outpatient services. You will also direct activities of multiple directors and/or managers to meet short and long-term strategic goals. Additionally you will develop and establish policies and procedures to optimize operations.

Responsibilities Include:

  • Manages administrative direction of assigned accounts receivable department(s):

  • Assesses and makes recommendations to improve the efficiency of current systems/ processes for applicable registration and financial services.

  • Formulates and implements policies and procedures to facilitate the efficient functioning of related departments.

  • Develops and maintains current departmental manuals, where applicable.

  • Develops financial programs consistent with changing regulatory and fiscal environment in accordance with Health System's mission and vision.

  • Promotes optimal efficiency and productivity by integrating functions across service lines.

  • Ensures cash reconciliation and auditing functions are in compliance with policies and procedures.

  • Develops and monitors strategic operating goals, objectives and budget; and reports operational performance, justification and/or corrective action.

  • In conjunction with Information Services and Finance, ensures optimal registration flows as they relate to accounts receivables. Ensures the accuracy of patient data statistics as they relate to admissions, discharges and outpatient visits.

  • Ensures the accuracy of third-party allowances. Ensures changes due to third-party regulations are implemented correctly and within a proper time frame within the Shared Medical System (SMS).

  • Reviews aged trial balances. Ensures accounts on the Aged Trial Balance reports are handled in an efficient and accurate manner.

  • Troubleshoots various patient issues as it relates to collections;

  • Reviews and approves refunds as they relate to patients and third parties.

  • Verifies private duty nurses are correctly billed to patients.

  • Communicates patient-related information to appropriate departments, as necessary.

  • Ensures compliance with applicable laws and regulatory standards.

  • Keeps abreast of federal, state, and county rules and regulations pertaining to collection.

  • Develops, manages and evaluates direct reports; and oversees development, management and evaluation of indirect reports.

  • Manages the efficient use of department budget


  • Bachelor's Degree in Finance or Accounting, required. Master's Degree, preferred.

  • Minimum of seven (7) years experience in healthcare finance administration including three (3) years supervisory experience.

  • Advanced knowledge of related hardware/software and hospital registration/ billing systems, required.

  • Knowledge of Invision/SMS system, preferred.

  • Strong interpersonal and communication skills.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Spvr Revenue Cycle

Northwell Health

Posted 2 months ago

VIEW JOBS 9/7/2019 12:00:00 AM 2019-12-06T00:00 Job Description As the Supervisor of Access Services you will supervise and coordinate day-to-day operations to ensure proper registration, and cashiering activities and provide staff with the necessary resources to perform their work. Responsibilities' Include: * Oversees the day-to-day operations to ensure proper flow of registration, billing and collection activities. * Supervises and evaluates the performance of staff. * Acts as resource person for resolution of complex registration situations. * Develops and implements policies and procedures to facilitate and maximize efficiency in operations. * Demonstrates knowledge of various scheduling, registration, insurance verification and payment processing programs. * Works with other administrative, clinical and/or practice areas to coordinate, registration, charge accumulation and cashiering. * Prepares and monitors statistical, quality improvement and budgetary reports. * Prepares requests for purchase of supplies, equipment, check requests and petty cash vouchers. Qualifications * High School Diploma or equivalent, required. Knowledge of Management, Computerized Systems, and Third Party Reimbursement as normally acquired through the completion of a Bachelor's Degree in Health Care, Business or Public Administration. * Minimum of two (2) years progressively responsible related work experience to ensure familiarity with registration and cashiering in a medical or hospital setting, required. Prior supervisory experience, required. * Knowledge of outpatient operations, required. * Strong interpersonal skills needed to facilitate encounters with patients, staff, nurses, physicians, etc. Ability to handle many situations simultaneously and to exercise sound judgment. Knowledge of word-processing and spreadsheet software, required. Our Culture Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control. Northwell Health Westbury NY

Director, Revenue Cycle Management (Back End)

Northwell Health