Director, Residential Supports

JVS Chicago Chicago , IL 60602

Posted 2 months ago

The Director of Residential Support's role is to ensure JCFS Chicago is effectively providing adults with Intellectual and Developmental Disabilities (I/DD) the supports needed towards independent living and full participation within their communities.

The Director will be responsible for overseeing administrative, clinical and programmatic operations of the adult residential program. and for growing the program by increasing the number of people served, and alternative models of residential supports.

JCFS Chicago believes that each person has their own unique potential. We work to meet individuals where they are, offering support in their efforts to achieve their personal goals. Our vision is nothing less than a fully inclusive Jewish and broader Chicago community open to people with I/DD.

Join us as we strive to redefine what's possible.


Services and Program Management

  • Provide operational leadership and oversight for the residential support services program

  • Assure person centered supports are consistently provided throughout the program.

  • Develop and implement an annual marketing plan to maintain and improve census and expand services.

  • Lead the identification, assessment, and selection of new individuals interested in establishing or joining a community based residential support program in order to meet community needs.

  • Identify and develop residential options and services beyond the 24/7 CILA model to provide more responsive services that meet a range of need and funding sources.

Staff Management and Development

  • Responsible for recruiting, staffing, and motivating a high performing and engaged team that will create high client satisfaction.

  • In conjunction with other JCFS Chicago programs, provide an integrated array of services.

External Relations

  • Build and maintain professional partnerships with allied agencies, government agencies, civic organizations and networks to enhance service provision.

  • Develop strong community support through a positive internal and external marketing and advocacy program.

  • Serve as an advocate for continued improvement and development of services and opportunities for inclusion for people with disabilities within the community.

  • Build and maintain strong relationships with community members, current and future clients.

Compliance and Quality

  • Assure the safety and security of the people supported within the program at all times.

  • Ensure high value services by developing measuring and monitoring program outcomes to ensure efficient and effective daily operations.

  • Monitor services for compliance with state and federal laws and regulations.

  • Maintain client confidentiality and ensure adherence to HIPAA standards


  • Interpersonal savvy

  • Leads by example

  • Results oriented

  • Person-centered

  • Active Listener

  • Motivates others

  • Highly collaborative


Residential Clients and Families

Staff at all levels

External partner agencies


  • Bachelor's degree in Psychology, Social Work, Human Services or related field, or equivalent experience.

  • 7+ years working with and developing programming for people with disabilities

  • 5+ years of experience overseeing the operation of multi-site community based licensed and/or accredited residential supports programs.

  • 3+ years of leading teams and managing staff.

  • Proven track record of successfully growing community based residential support programs.


JCFS Chicago offers an array of benefits including Medical, Dental, Vision, Wellness, Paid sick and vacation time, Agency holidays, Pension, 403(b), Flexible Spending Plans, and Life Insurance.

Please visit us at

JCFS Chicago is committed to serving the needs of the diverse Chicago metropolitan area. Accredited by COA, Charter member of CWLA, Licensed by DCFS

JCFS Chicago is an Equal Opportunity Employer: disability/veteran JCFS provides a reasonable accommodation to those who need assistance in completing this application

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Director, Residential Supports

JVS Chicago