Director: Recruitment-Admissions

The Director of Admissions Recruitment provides direction and oversight to the Admissions Advisors and Front Office staff in implementing a successful admissions recruitment model. The Director is responsible for the development of strategies to attract, recruit, and enroll a qualified, talented, and diverse student body in a manner that supports the University's recruitment and enrollment goals.

Essential Job Duties:

• Oversee Advisor activities with prospective students, ensuring high activity levels and successful conversion rates through use of the University's CRM platform as well as Front office support for the Admissions Department.

• Participate in the development and implementation of departmental and interdepartmental policies and procedures that will facilitate a holistic and equitable recruitment and admissions process. Represent the department on interdepartmental committees.

• Serve on the Enrollment Management Leadership team to ensure that the staffing, budget, and recruitment strategic plan will, in combination, meet the new student enrollment goals of the university.

• Manage advising team who actively recruit for Bastyr's certificate, undergraduate, graduate and doctoral programs. Responsibilities include the implementation and oversight of admissions advisor expectations; conversion goals, tracking of advisor activities (advising appointments, email/phone advising, outreach). The Director sets the example of an outstanding admissions advisor and an excellent recruiter who makes connections with prospective students. The Director is responsible for advising in any program when needed and for providing ongoing training and development.

• Collaboration with marketing to ensure connectivity between admissions recruitment and enrollment and marketing processes throughout the full pipeline of activity (e.g., top of funnel through matriculation) with prospects.

• Advise prospective students regarding all aspects of the application/admission process, (i.e. prerequisite requirements and how prerequisites can be met at colleges/universities across the nation), how to best prepare themselves as a candidate for admission, and all other components of the admission process.

• Accurately represent the University's ethos, environment, programs, requirements and curriculum to external groups, professional associations, and at four-year colleges, community colleges, high schools, education and career fairs, and on and off campus advising appointments and events.

Other Responsibilities:

• Complete special projects assigned by the VP for Enrollment Services (VPES).

• Represent the Admissions office in place of the VPES when they are unavailable (if appropriate.)

• Performs other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities:

• Demonstrated ability to work effectively with a variety of constituencies-administrators, faculty, staff and students; ability to maintain a high level of confidentiality.

• Demonstrated commitment to promoting and implementing inclusive and equitable practices within the admissions process.

• Strong oral and written communication skills. Ability to draft correspondence, informational materials and reports. Ability to communicate clearly and persuasively with prospective students and in one-on-one and group venues. Able to make connections with individuals and with small and large groups by being personable and friendly.

• Strong analytical and computer skills. Ability to use complex database programs to extract, integrate, and analyze data. A proven record in data and trend analysis and assessment.

• Strong organizational and leadership skills. Ability to organize and track information on hundreds of prospective students. Ability to "lead by influence" in working with faculty and staff to meet departmental goals.

• Excellent customer service skills.

• Detail oriented and able to spot errors quickly.

• Ability to maintain detailed contact records in a PC database and compose correspondence, reports and other documents using word processing software.

• Ability to be a self-starter and explore, conceptualize and execute new initiatives.

Experience:

• Three to Five years of progressively responsible experience in a higher education or customer services leadership role.

• Five years experience in admissions, enrollment services, student services, or customer service role. Experience in graduate or professional school admissions preferred.

• Supervisory experience in a higher education environment preferred.

• Three to Five years' experience maximizing the use of an administrative student information system and/or CRM system.

Education:

• Bachelor's degree required, Master's or professional degree preferred.

Benefits:

All regular employees (faculty and staff) who work at least 20 hours a week in a permanent position are full benefits eligible. These employees are eligible for health care benefits, retirement, flexible spending account plans, supplemental insurance, free tuition credits, and all paid leaves. Eligibility for the tuition credit benefits starts after 12 months of continuous employment. To learn more details, visit our benefits page.

Supplemental Information:

Bastyr University believes that inclusive diversity is essential for achieving academic excellence and creating a profoundly enriching university experience. Our faculty and staff are committed to achieving our mission by educating students to be future leaders that bring the natural health arts and sciences to people from all backgrounds. Promoting an educational environment that allows students, faculty and staff to develop their talents while experiencing a sense of community, we expect campus members to engage in respectful communication, behaviors and thoughtful self-reflection, increase their understanding of cultures and empower people who are disenfranchised, marginalized or oppressed. In so doing, the University pledges to prepare our students (and support faculty and staff) to recognize and appropriately respond to health inequities that affect multiple communities. This involves infusing DEI knowledge, skills, and practices in all academic programs, clinical training and patient services. In all, Bastyr University is dedicated to the welfare of our students and patients as well as to promoting equal opportunity and access in education and health care.

In alignment with Bastyr's DEI commitment, applications from members of underrepresented groups are encouraged.

Bastyr University does not discriminate against any person in matters of employment, application for employment, student or applicant for admission, or participation in our programs or benefits on the basis of the following protected classes: ancestry, gender, gender identity or expression, sexual orientation, race, creed, color, religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), ethnic or national origin (includes language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), age (40 and above), disability (mental and physical, including HIV and AIDS), marital status, genetic information, medical condition (genetic characteristics, cancer or a record or history of cancer), veteran or military status or any other protected category under applicable local, state or federal law. Our programs, services and facilities are accessible to individuals with disabilities. Please don't hesitate to contact hr@bastyr.edu to request or discuss a special accommodation due to a disability.