Director Rare Diseases Global Franchise Operations

Sanofi Cambridge , MA 02138

Posted 2 months ago

The Director of Global Franchise Operations for Rare Diseases will develop and implement strategies and tactics in support of Genzyme's Global Rare Diseases Franchise in close coordination with other cross-functional members of the global and affiliate Rare Diseases teams.

  • The Director will work closely with each cross - functional team across the Rare Disease Franchise and in close cooperation and conjunction with the Head of Franchise Operations to develop, own, and maintain franchise-wide (cross- brand) project trackers and score cards and performance metrics for individual projects partnering with relevant functional owners of these projects. This would include working in collaboration with the other team members in Franchise Operations as well as with GMA and Diagnostics, Finance, Business Analytics, Corporate Operations and Events Management, the Digital teams and multichannel engagement (MCE)teams at Sanofi-Genzyme. In addition, the Director will work to identify areas of reporting synergy vis-a-vis business performance and in collaboration with other members of Franchise Operations, lead digital and business analytics across the rare disease franchise to create a performance-based culture. Towards this objective, this individual will synthesize meaningful and actionable insights and make impactful strategic franchise-wide recommendations by integrating data and performance metrics across functions. The position requires that the individual be directly responsible for creating and maintaining cross-departmental relationships, synthesizing tactical plans across the brands and across functions andmonitoring, revisiting and evaluating progress towards achieving franchise wide goals. The Director will also work in close cooperation and conjunction with the Head of Franchise Operations to develop and implement internal and external communications plans for the Global Head of Rare Diseases. In this capacity, when called upon, the Director will act as a proxy to the Head of Franchise Operations to help manage priorities, programs, projects, and communications for the Global Head of Rare Diseases

Key Responsibilities

  • Develop and own franchise-wide (cross-brand) project tracker and score cards / performance metrics for individual projects partnering with relevant functional owners

  • Develop monthly franchise-wide monthly dashboard of patient gains / losses, performance vs. budget, and triangulate across functions (medical, finance etc.) to report on metrics pertaining to key strategic levers for the franchise

  • Develop and maintain franchise-wide, cross-functional Glocal calendar and annual financial planning cycle / calendar

  • Coordinate with the corporate events planning team to extract and report on analytics and insights from hybrid live-virtual events

  • Develop user experience evaluations, including usability tests, internal customer / affiliate interviews, and customer satisfaction surveys for franchise-wide events across Global Rare Diseases

  • Develop the Global Rare onboarding portal for new employees

  • Own the ABP process (Annual budgeting plan) for the Rare Disease Franchise and coordinate with each brand team, BEI and Legal to ensure accurate forecasting, and compliant and early entry of US HCP engagements

  • Serve as the primary franchise wide Global Rare liaison to Business Analytics and Corporate Communications

  • Develop thought leader (KOL/PAG) engagement plans for Global Rare Disease Franchise Head in conjunction and cooperation with cross-functional leads and the Global Head of Franchise Operations

  • Own development and execution of robust Global Rare Franchise internal and external communications including liaising with Corporate Communications for day-to-day management of social media presence of for Global Rare Disease Franchise Head

  • Provide operational support and strategic counsel when needed to the Global Rare Disease Franchise Head in collaboration with the Global Head of Franchise Operations, as to where they must direct their focus and identify metrics for success.

  • Be prepared to liaise with the Global Head of Rare Disease for ad-hoc requests in the absence of the Global Head of Franchise Operations

Basic Qualifications:

Bachelors degree

10 years related experience

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.



At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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Director Rare Diseases Global Franchise Operations