Director, Quality - Newtown, PA

Magellan Health Services Newton , PA 18940

Posted 2 months ago

Responsible for all aspects of the quality program for a business unit within a SBU including strategic planning, program development and leadership, and staffing. Serves as a member of the management team in designing, implementing, and monitoring quality operations. Responsible for performance measurements and analytics, customer reporting, client delegation activities, policies and procedures, quality of care concerns tracking, accreditation preparation, coordination of satisfaction surveys, performance guarantee tracking, integration of quality improvement processes and compliance oversight. ESSENTIAL FUNCTIONS: - Directs and supervises quality staff and projects to meet unit goals for the quality program, including the monitoring of policies, procedures, activities, to meet multiple contractual requirements, external accreditation, and state and federal regulations.

  • Ensures that studies and activities are conducted with appropriate feedback from customer organizations, assigned departments, and member and provider input.

  • In consultation with assigned business unit leadership, sets priorities for improving operations based on data from performance indicators, delegation audits, and quality improvement processes.

  • Serves as liaison with department managers to ensure that needs are met for internal and external reporting and analytics and the development of decision support tools.

  • Oversees internal and external audit procedures to meet customer requirements, accreditation standards and goals of the assigned business unit.

  • Serves as co-chair of the unit's Quality Improvement Committee and provides oversight of committee documentation.

  • Assists Learning Department in development and presentation of CQI and compliance training programs for staff and customers. General Job Information TitleDirector, Quality

  • Newtown, PA Grade29 Job FamilyQuality Group CountryUnited States of America FLSA StatusUnited States of America (Exempt) Recruiting Start Date5/1/2018 Date Requisition Created5/1/2018 Minimum Qualifications EducationMasters: Healthcare (Required) License and Certifications

  • Required License and Certifications

  • Preferred Other Job Requirements Responsibilities5 ? 8 years of experience with management level and supervisory experience? Clinical degree ? Knowledge of NCQA and URAC standards. ? Knowledge of statistical analysis procedures and software.? Knowledge of quality improvement processes, performance measurement, accreditation standards, measurement tools, CQI tools and data reporting applications. ? Knowledge of CQI training and QIA methodology. ? Demonstrated management and leadership skills. ? Expertise in data management software including spreadsheet development and use. Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Facilities Coordinator Newtown

Compass Group USA Inc

Posted 1 week ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 Eurest Services, a division of Compass Group, is a premier facility services provider, offering leading national business and industry organizations solutions and customer focused support. We provide business facilities management from sustainable cleaning to laboratory support, outdoor maintenance, materials management. Job Summary Job Summary: The Facilities Coordinator provides support to the Business Services Manager to provide excellent customer service to our clients. Key Responsibilities: * Assists with the oversight of subcontractor management of cleaning, light maintenance, pest control, waste management, security, landscaping, snow removal, and mailroom operations, * Manages all moves, adds, changes Preferred Qualifications: * Prior Facilities Management experience within the Business & Industry sector * Or prior Hospitality experience in a management role, Housekeeping Manager, Front Office Manager, Convention Coordinators, Operations/General Manager * Experience with Soft Services to include Janitorial * GMP experience preferred but not required * Excellent written and verbal communication skills * P&L Management * Client Relations and Customer Service Oriented * Team leadership Abilities; Staffing Recruiting, Development and Relations * Planning, Organization & System Know-how Apply to Eurest Services today! Eurest Services is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all A Compass Group USA Inc Newtown PA

Director, Quality - Newtown, PA

Magellan Health Services