Director Quality - Behavioral Health 901

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

POSITION SUMMARY

The Director of Clinical Quality is responsible for implementing Clinical Quality Management procedures. Procedures include but are not limited to, planning and orchestration of onsite quality review processes, survey preparation, policy development, incident review, and training.

Expected starting wage range is $117,923 - $145,637. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

ESSENTIAL FUNCTIONS

• Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

• Plans Organization-wide CARF accreditation processes and survey

• Plans and executes CARF accreditation and oversees Joint Commission accreditation processes.

• Collaborates with Chief of Clinical Quality, Nursing and Risk Management to provides ongoing management and training related to implementation of corporate-wide clinical quality processes.

• The Director of Clinical Quality is also responsible for:

o Providing leadership for national accreditation efforts

o Providing Quality data to Chief of Clinical Quality, Nursing and Risk Management and Telecare executives

o Supervising Clinical Quality Managers, Non-RNs

o Identifying actual and potential clinical risks or trends; communicating the presence of clinical risk to the Chief of Clinical Quality, Nursing and Risk Management and Telecare executives and decreasing potential liability to the corporation

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

QUALIFICATIONS

Required:

• Master's degree and five (5) years' experience in a leadership/ management position working with persons with severe and persistent mental illness

• Demonstrated ability to lead multi-site accreditation efforts and quality improvement projects

• Must be willing to travel 75%

• Must be at least 18 years of age

• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Preferred:

• Knowledge of regulatory requirements and/or accreditation standards desired

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, push, pull, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, stand, walk, reach, twist, bend and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to drive and be exposed to uneven walking ground.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.