Director - Provider Relations / Administration / FT / Day

Responsibilities

Northwest Texas Healthcare System is a 495-bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Visit us online at: https://www.nwths.com/careers

Position: Director - Provider Relations

Position Summary:

Strategically plans, implements, and leads outreach efforts designed to foster physician alliance and improve relationships

within healthcare community markets and service areas. Grows business opportunities and maximizes referral and

redirection opportunities through the development of synergistic partnerships with providers, community groups, and

other inpatient/outpatient associations. Monitors outcomes and participates in performance improvement activities.

Job Duties/Responsibilities:

• Operates departments of responsibility in such a way as to meet the fiscal goals of the organization.

Implements value added programs and services. Manages the satisfaction of department customers to

include patients, employees and physicians through effective communication and appropriate

responsiveness to customer issues.

• In conjunction with C-Suite, develops outreach objectives based on facility strategic

plan. Demonstrates knowledge of the hospital and competitor strengths and weaknesses

regarding service lines, technology, and physicians. Provides solutions for increasing

the hospital's position competitively within assigned areas

• Performs research on physicians to determine potential for hospital and ambulatory

utilization. Oversees creation of a target list of physician contacts whose business is

desired by system. Plans and implements visits to physicians, their staff and other

potential referral and business sources. Maintains good account relationships and

implements innovative selling ideas and methodologies

• Reports on key activities and communication through company approved CRM tool

Meets company requirements for base level of admissions, surgeries and/or outpatient

visits. Monitors outcomes of volume growth activities to identify process improvement

opportunities

• Communicates operational and service issues to hospital leaders and improvements

requested or suggested by physicians. Conducts follow-up with all involved in issue

resolution

• Participates in the development of hospital service line marketing plans, physician

recruitment/retention plans and outreach activities intended for identified physician

audience

• Carries out other duties and responsibilities as assigned/required

Benefit Highlights:

• Challenging and rewarding work environment

• Competitive Compensation and Generous Paid Time Off

• Excellent Medical, Dental, Vision and Prescription Drug Plans

• 401(K) with company match and discounted stock plan

• SoFi Student Loan Refinancing Program

• Career development opportunities within UHS and its 300+ Subsidiaries!

• Tuition Reimbursement

• Retention Bonus Program

• Loan forgiveness Program

• More information is available on our Benefits Guest Website: benefits.uhsguest.com

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Requirements:

• Bachelor's degree required. Master's degree preferred

• Solid knowledge of hospital operating environment needed

• Minimum of seven years of experience in healthcare sales or network development environment. Experience in

physician relations, network, marketing, or business development preferred

• Thorough knowledge of physician, hospital and healthcare issues including managed care/reimbursement,

practice operation issues, credentialing, recruitment, and governance

• Understanding of standards and laws applicable to physician recruitment, planning and business development

Physical and Sensory Requirements:

• Ability to interpret and consider physician volume and payer mix data in the development of an overall hospital

and market positioning

• Effective project management and plan execution skills with the ability to respond to multiple competing

priorities

• Strong communication and presentation skills. Ability to communicate in English, both verbally and in writing

• Additional languages preferred

• Capacity to articulate change/value propositions to physicians and their staff and interact with hospital and

corporate colleagues regarding compliance and adherence to regulatory guidelines

• Excellent human relations skills with the ability to impact and influence results

• Little to no guidance provided by Supervisor on a daily basis

Disclaimer

Northwest Texas Healthcare System, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS

and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.