Director, Program Management ( US HQ Eng Ops Q1 Fy2020 )

Cohesity San Jose , CA 95111

Posted 2 months ago

Cohesity is redefining data management from the ground up to solve a critical challenge facing businesses today: mass data fragmentation. Most enterprise data backups, archives, file shares, object stores, and data used for test/dev and analytics sits in fragmented infrastructure silos that make it hard to protect, expensive to manage, and difficult to analyze. Cohesity consolidates silos onto one web-scale platform, spanning on-premises, cloud, and the edge, and uniquely empowers organizations to run apps on that platform making it easier than ever to back up and extract insights from data.

We're a values-led company looking for great people who love challenges, are collaborative and curious, unafraid to try, and passionate about customer success.

Director of Global Program and Release Management will be an integral part of our Product Operations team supporting the R&D organization to ensure efficient, timely and operational delivery of product releases and other strategic initiatives. In this role, you will partner with the product managers and engineering leaders for planning, execution, reporting, and resource management. You will also be responsible for program managing multiple strategic cross-functional initiatives that include, but are not limited to, the following lifecycle activities: product requirements, product development, training, product delivery and go-to-market activities, and strategic customer POC engagements. This position will involve direct interaction with Product Development and QA, Product Managers, Technical Support and Field Systems Engineers.

The ideal candidate is a motivated self-starter with leadership and management qualities who can work independently in a fast paced, ambiguous environment with limited supervision. A successful candidate is an experienced natural leader and facilitator; is goals driven, organized and detail oriented; is someone who excels in data-driven approach to program/project management with an innate ability to foresee and manage risks, assess progress and communicate with ease at all levels.

Responsibilities:

  • Build and manage a team of geographically distributed Technical Program Managers and lead the delivery of releases and initiatives on schedule and with superior product quality.

  • Drive weekly meetings to review release and program execution, assess risk, call out mitigation plans/action items and communicate with key stakeholders

  • Champion continuous improvement in processes and infrastructure by leveraging KPIs to measure pre and post product release success.

  • Influence product development, testability, and quality to ensure a superior end to end customer journey

  • Effectively manage a portfolio of various initiatives by partnering with engineering and product leaders.

  • Lead project planning activities and facilitate project meetings, ensuring the project team

delivers against its commitments with the highest quality deliverables in a timely fashion

  • Establish and manage field expectations through-out the project lifecycle

  • Report and escalate issues, with mitigation and path to resolution

  • Identify risks, perform risk analysis, effectively manage risks; proactively raise prioritization and scheduling tradeoff decisions, escalating and identifying alternate options as appropriate

  • Oversee and ensure all status materials are compiled and completed in a timely fashion

  • Document and communicate project and activity status on regular basis

Qualifications

  • 12+ years' experience as a technical program manager, driving and delivering complex cross-functional programs and software releases in fast-paced environments

  • In-depth knowledge and experience with project planning, execution, go-to-market activities, and managing cross functional, global project teams.

  • Program management experience; experience managing or providing guidance to less experienced project managers.

  • Previous experience in managing software product development/qa teams.

  • Solid analytical and problem solving skills; ability to think strategically.

  • Excellent hands-on experience in building and leveraging reporting dashboards in Jira and other similar tools

  • Experience presenting to executive level leaders.

  • Strong organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.

  • Deep knowledge of the software development lifecycle from requirements gathering to

post-implementation customer support and customer adoption.

  • Solid understanding of project management techniques, methodologies and best practices.

  • Team player with an ability to communicate with technical and business experts at all levels of the organization.

  • Excellent verbal and written communication and presentation skills.

  • BS or MS degree is preferred

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Director, Program Management ( US HQ Eng Ops Q1 Fy2020 )

Cohesity