Director Program Management - Business Transformation (Global Expansion)

Splunk San Jose , CA 95111

Posted 11 months ago

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!

The Director - Program Management, Business Transformation is a leadership role in the dynamic and entrepreneurial Business Transformation team at Splunk. This role is for a strategic thinker who is curious and passionate about solving problems and understanding how everything works. If you are driven to design holistic transformation solutions, and are a passionate advocate for evolving capabilities in a fast-paced, high-growth SaaS company - what are you waiting for? Apply today.

You will be responsible for driving large scale, global cross-functional programs tied to goals and initiatives, initially starting out with our Global Expansion Strategy. You will have strong business acumen in one or more of the capabilities (Expansion Strategy, New Business Models), proven experience of leading large, complex programs, and have shown they are able to collaborate effectively with a broad range of business partners and technical teams.

You will demonstrate your business and technical acumen in combination with a deep understanding of processes to guide decision-making, solve problems, and provide analytical insight and business judgment to support key initiatives across our business. You know how to translate strategy into execution by affecting change across people, process, technology, data, policy, etc. You have an appreciation for simplification and increasing the ease of doing business - and you are known for rolling up your sleeves to co-create high-quality solutions with business and technical teams.

You are Jack/Jill-of-all-trades and are a Subject-Matter-Expert when it comes to analytics and you use these skills to measure performance and surface insights into future improvements.

What You'll Be Doing:

  • Lead business process transformation and adoption and provide transformational program management leadership and support for large-scale, cross-functional programs

  • Establish capability transformation roadmaps, define transformation program goals and objectives, and find opportunities for continuous improvement tied to measurable business value for the programs you own

  • Guide a team of business process leads and product owners to ensure we are solving the right problem in the right order to ensure value driven solutions

  • Drive the necessary cultural shifts and system adoption needed to ensure the transformation is successful

  • Own end-to-end business architecture to help drive, design, and deliver holistic solutions across multiple dimensions, e..g, people, process, technology, data, policy, etc.

  • Own success of the program end to end, ensuring accountability, execution of timelines, resource plan definition, and continuous change management to deliver on-time, quality results for all relevant workstreams

  • Interface with executive leadership and key business stakeholders serving as the core spokesperson for the program

  • Evaluate current processes, assess pain points and root causes, design and deliver future state solutions ensuring integrity of the business architecture

  • Work with change management, learning and development, and communications teams to ensure business readiness for change and the adoption of new ways of working needed to realize the value of transformation programs and technology investments

  • Create and maintain a formal network with cross-functional teams to define future state and orchestrate comprehensive plans to deliver improvements from start to finish

  • Establish baseline metrics, business value drivers, monitor "key performance improvements" documentation, and reporting on improvement results ensuring adoption of the new processes across the business

Who You Are & What Makes You Qualified:

  • Minimum of 15 years of related experience with a Bachelor's degree; or 12 years and a Master's degree; or a PhD with 8 years experience; or equivalent experience

  • Past experience in large scale Expansion Programs

  • Experience implementing business process changes through enabling technical solutions

  • Strong validated experience with leadership, business insight, problem solving, critical thinking, project management, and analytical skills

  • Business Transformation specialist, Change Management acumen, and cross functional project management experience

  • Proven ability to influence and affect change at all levels of the organization without having positional authority

  • Ability to effectively communicate and influence at the Executive level of an organization

  • Experience running Kaizen or Lean events (desired)

  • Six Sigma certification (Blackbelt) or Consulting experience

  • Hands on experience and knowledge of Lean, Six Sigma, Business Process Management, DMAIC (desired)

  • Agile or Product Management experience (desired)

  • MBA a plus, but not required

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Director Program Management - Business Transformation (Global Expansion)

Splunk