Director, Professional Development

Sax Arts & Crafts Nashua , NH 03060

Posted 2 months ago

Job Summary

Responsible for the in-service training and professional development efforts for brand materials, including overseeing developing teacher training/development courses to increase the effectiveness of training, building customer relationships and contributing to the overall increase in the use of the materials.

Essential Functions

Recruit, onboard, and facilitate the training of new consultants (FOSS, FLEX)
Oversee lead consultants and per diems across the curriculum content areas
Expand internal delivery of PD strategies and best practices across the curriculum content areas
Develop and expand for-fee PD across curriculum content area.
Coordinate with Director of Pre-Sales Strategy and Product Development to align sales tools for said for-fee PD.
Develop and implement an adult learning program for continued training of current content area consultants focusing on how to provide high-quality professional development
Lead efforts to help customers identify funding resources for professional development
PD planning conduit to strategic districts, working to develop long-term PD plans for large-scale implementations
Provide field support as needed for large implementations.
Collect data and feedback from identified districts for case studies. Work closely with marketing to create and develop the case studies across different states and standard sets.
Through customer facing PL and interactions with post-sales consultants, collect ongoing product feedback. Review product feedback with RSMs and coordinate touch points with product development.
Facilitate and oversee standard alignment in individual states.
Collaborate with the Lawrence Hall of Science to ensure that consistent best practices are being performed during field implementations i.e. consistent implementation model, help to facilitate proper communication between reps, consultants, and customers, conduct implementation checks based upon training rubric (with input from LHS)
Work with sales team to expand implementations of current users through increased teacher training on the materials
Work with sales managers to assess and coordinate per diem consultant needs and quality
Collaborate with Marketing and Sales on tradeshow and workshop efforts surrounding PD opportunities
Primary long-term responsibilities will focus on developing National Teacher Training workshops and representation at national, state and regional conferences to support sales.
Work with brand authors to tailor curriculum into professional development courses

Minimum Required Qualifications

Bachelors degree in Business, Marketing or Education preferred
At least 8 years experience in servicing or sales to the K-8 market
Acceptable driving record, valid drivers license and insurance program compliant automobile

Preferred Knowledge and Skills

Teaching experience highly preferred
Proven organizational skills, high attention to detail, and superior time management
Excellent interpersonal, written and verbal communication skills
World class training skills, including exceptional communication and presentation skills
Strong coaching skills, including the ability to mentor new trainers
Working knowledge of product offerings and how they are used education environments
Strong technology skills including Word, PDF, Excel, PowerPoint, etc.
Demonstrated and proven customer satisfaction success strategies

Corporate Core Competencies

Business Insight

  • Applying knowledge of business and the marketplace to advance the organizations goals.
    Customer Focus

  • Building strong customer relationships and delivering customer-centric solutions.
    Decision Quality

  • Making good and timely decisions that keep the organization moving forward.
    Action Oriented

  • Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
    Plans and Aligns

  • Planning and prioritizing work to meet commitments aligned with organizational goals.
    Ensures Accountability

  • Holding self and others accountable to meet commitments.
    Drives Results

  • Consistently achieving results, even under tough circumstances.
    Collaborates

  • Building partnerships and working collaboratively with others to meet shared objectives.
    Communicates Effectively

  • Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
    Courage

  • Stepping up to address difficult issues, saying what needs to be said.
    Instills Trust

  • Gaining the confidence and trust of others through honesty, integrity, and authenticity.
    Self-Development

  • Actively seeking new ways to grow and be challenged using both formal and informal development channels.
    Manages Ambiguity

  • Operating effectively, even when things are not certain or the way forward is not clear.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee will frequently operate a vehicle and occasionally operate business machines. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.

Safety Statement

Safety is every employees first responsibility. We expect our employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Travel Requirements

Variable ability to travel 40-60% of time nationwide and with overnight travel.


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Director, Professional Development

Sax Arts & Crafts