Director, Product Readiness And Deployment Consultant

Job Description:

Role

Do you want to be on a team that transforms the benefits employers provide to their employees? To define the future of products and experiences that millions of people rely on to improve their financial outlook?

As a Deployment Consultant supporting Fidelity's Workplace Investing (WI) business, you will facilitate the operational readiness and go to market process related to product enhancements and new capabilities. In an agile format and structure, you will partner with leaders across the organization to establish deployment standards, bring the latest thinking to your role, and empower others with that knowledge!

The nature of the work will vary, spanning regulatory efforts, client commitments, organizational initiatives, and product launches. You will be accountable for creating and delivering deployment strategies to identify/plan for operational impacts related to a product release. To be successful in this role, you should be curious, love to take on problems, be willing to understand the needs of clients, internal associates, and have dedication for delivering optimal solutions.

The Expertise and Skills You Bring

• Create and deliver deployment strategies for product releases

• Have a strong understanding of deployment and business readiness activities

• Efficient project management skills to handle dependencies across teams, and provide constructive feedback for future process improvements

• Proven leadership by mentoring peers and showcase critical thinking by managing conflicts within teams

• You take initiative to communicate issues with partners and resolve issues in a timely manner

• Strong communication skills, including the ability to work across functional boundaries, interact, influence, and work effectively with various levels of management and stakeholders

• Skills to proactively inspire change, conduct planning sessions with team members, and lead the delivery of solutions

• Support client needs and ensure that they feel prepared to launch new product features or changes

• Continuous improvement in developing new products/features by incorporating an Agile way of working, a culture of learning, thoughtful risk taking and data driven, timely decision making

• Proactively partner with technology delivery teams, business partners, and other center of excellence leaders to influence the approach of deploying solutions to our clients and business partners

• Actively share relevant insights, knowledge, industry standard methodologies and developments within your area

• BS/BA degree, MBA a plus

• 5+ years of proven experience leading projects

The Team

WI Customer Solutions chapter is a collaborative, and fast-paced team where Deployment Program Managers partner with business and technology leaders to construct strategic programs that improve the impact on Fidelity's vitality.

The chapter works closely as cross-functional, multi-disciplinary, and dedicated team responsible for delivering on specific business goals aligned to the Workplace Investing Product Roadmap. We are customer obsessed and driven to analyze, design and deliver features, products and services that align to our customer's needs.

Our mission is to drive the realization of results by translating business objectives into actionable plans and solutions that drive customer value! Deployment Program Managers typically have prior experience working in multiple business functions reinforced by skills in more than one of the following areas: Product Management, Project Management, Business Analysis, Deployment/Business Readiness, and Process Improvement. By promoting Fidelity and agile leadership behaviors, you will build and sustain an innovative agile culture.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.