Director, Product Management, Digital Identity

Mastercard Purchase , NY 10577

Posted 2 weeks ago

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Product Management, Digital Identity


Mastercard's Cyber & Intelligence (C&I) Solutions develops and delivers world-class risk and security products & services for Mastercard customers across the globe. As part of this organization, the C&I Identity Solutions team leads the creation and delivery of innovative Identity Solutions enabling cardholders to experience simple yet secure purchases however & wherever they chose to transact.

The Director Product Management, Digital Identity will report to the VP, Product Management Digital Identity to address product management and marketing for the Mastercard digital identity service. The candidate will drive product management and marketing activities for the digital identity services and implementation. The digital identity service is intended to enable consumers to establish, maintain and use their digital identity data for digital initiative interactions with low friction, high security, and privacy/consent controls.


  • Act as a product owner and manage product management and marketing initiatives for the digital identity business for multiple projects that may be geographically dispersed.

  • Contribute within the core Identity Solutions team defining the details of the global Mastercard digital identity service including product/platform, service, partnerships and governance aspects.

  • Develop product specifications and requirements; appraising new product ideas and/or product or packaging changes.

  • Work within the core team, extended cross discipline support teams along with local/regional teams in the impacted country/region to advance the business.

  • Contribute to core trust framework service aspects, product evolution with partners, business/pricing models, unique country (government/regulatory) adaption, and ecosystem mapping

  • Contribute to the product & technology partnership strategies for digital identity service launch with stakeholders in globally prioritized targeted markets.

  • Develop product marketing materials for the service releases

  • Work with cross functional teams to develop release plans, testing strategy and training materials

  • Train, develop and support Regional resources to transition critical roles and long term ownership to local resources

All About You

  • Strong passion for and experience within the digital identity domain.

  • Extensive experience with business strategy, product management and product marketing execution in complex and international countries/regions

  • Demonstrated track record achieving business targets and building business relationships with technology partners

  • Experience translating and applying customer feedback (internal, external) to lead product offering strategies.

  • Experience setting direction for product plans and leveraging market insights to differentiate from competitors.

  • Experience in product management, product marketing and commercialization is preferred.

  • Excellent organizational skills, project delivery and project management experience working with regional market teams.

  • Superior communications, presentation, and interpersonal skills.

  • Bachelor's degree required; MBA a plus.

  • Position requires up to 30% domestic and international travel.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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Director, Product Management, Digital Identity