Director, Product Development

Early Warning Services, LLC Scottsdale , AZ 85250

Posted 4 days ago

A great place to work!Zelle Closed 2018 with 433-million transactions and $119-Billion in payments and more than a hundred Community Banks and Credit Unions joining the Network in the year's final quarter.Come and join the most Innovative FinTech company in Arizona.

Overall Purpose

This position works with clients, internal groups and vendors to manage the development of new products.

Essential Functions

  • Works with Technology, Sales and Operations to create business requirements to support product development initiatives.

  • Works with the development teams (both internal and external) to drive the product roadmap including establishing release milestones and launch plans.

  • Insures that functional requirements support the business requirements.

  • Along with the platform product developer, works with the Delivery group to insure that maintenance and operational needs are reflected in the roadmap and related requirements.

  • Insures that all regulatory capabilities, if applicable, required to service the related capability are specified and in place prior to launch.

  • Responsible for sales readiness including working with marketing and sales to ensure sales collateral, tools and training are current.

  • Assists Sales in customer acquisition and retention including value study support.

  • Responsible for ensuring that the product provides the anticipated value and establishes key performance indicators to track product value.

  • Works with Operations and Analytics to define and track operational metrics.

  • Engages with customers, potential customers and business partners to gain customer and industry needs insight utilized in the product ideation and development process.

  • Maintaining and growing our existing revenue stream for this product line.

  • Works with product development and technical writers to ensure that our customer facing documents are easy to understand and enable ease of implementation.

  • This position may or may not have direct reports.

  • Mentor Product Managers

  • Participate in the Performance Appraisal process directly or indirectly depending on resource assignment

  • Participate in the interviewing, hiring and disciplining of resources

  • Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

  • Bachelor's degree or equivalent work experience

  • Eight or more years of product management experience.

  • Demonstrated ability to write business and product requirement documents

  • Effective verbal and written communication and presentation skills

  • Strong business acumen and effective leadership skills

  • Ability to travel 20-30%

Preferred Qualifications

  • Technology, business analysis or project management experience, and telecommunications experience a plus.

  • Additional related education and/or experience preferred

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Early Warning is an equal opportunity employer that takes affirmative action to employ, and advance in employment, qualified minorities, women, individuals with disabilities and covered veterans.


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Director, Product Development

Early Warning Services, LLC