Director, Product And Service Consultant- Retirement Services

Job Description:

The Role

This role works closely with Account Executives to win our largest corporate clients in support of Workplace Investing sales goals. As a Product and Service Consultant, you are responsible for project managing all aspects of the sales process from initial capabilities through proposals, prospect meetings and contract handoffs. PSCs help drive the strategy to position Fidelity's products and services by assessing plan sponsor needs.

This role relies heavily on your knowledge of Fidelity's products and services and utilizing your network and relationship building skills to collaborate and work across multiple internal business partners and SMEs.

The Expertise and Skills You Have

• Defined Contribution experience required / multi-product experience desired (including but not limited to Defined Benefit, Health & Wealth, Health Savings, Managed Accounts, Nonqualified, Student Debt, etc.)

• Bachelor's Degree required / MBA or other advance degree a plus

• Minimum 7 years related product or industry experience / Fidelity experience desirable

• Series 7 and 63 required (can be attained in role)

• Approximately 20-30% travel requirement

• Proactively collaborates, influences, and establishes relationships across the organization to deliver results.

• Excellent communication (verbal and written) skills with the ability to present complex information internally and externally in a way that is easy for others to understand.

• Strong listening skills to identify internal and external customer needs.

• Demonstrates a strong sense of ownership and dedication and holds people accountable for delivering on their commitments towards achieving goals.

• Flexible in a changing environment and able to manage multiple concurrent activities with attention to detail while productively balancing speed and accuracy.

• Organize end-to-end sales and/or retention efforts, take initiative to improve effectiveness and efficiency and embrace new technologies.

• Lead the proposal process for sales opportunities including identifying prospect needs, custom response drafting, multi-product sales integration, financials and investments review, drive deadlines and oversee the overall end-to-end proposal delivery.

• Coordinate activities for prospect sales finals and site visits including agenda development, speaker preparation, site planning, presentation materials, and present product capabilities and technical demos.

• Actively interact with external and/or internal customers to identify and anticipate requirements, expectations, and needs.

• Apply extensive knowledge of products, services, and competitive market trends to differentiate Fidelity's value prop and promote prospect-focused solutions throughout the sales process.

• Influence others and navigate solutions towards desired needs identified in the sales process, while maintaining relationships and supporting consensus with key business decision makers.

• Educate internal business partners on details of the client and/or prospect, effectively coach associates for sales finals presentations, and provide valuable and actionable feedback to improve sales delivery.

The Team

Our team within Workplace Investing (WI) Sales strives to win and retain WI clients through outstanding solutions while mitigating risk to the firm. Keeping and growing our client base helps maintain our position as the top-tier benefits outsourcing provider.

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.