Director, Process Designer

Director, Process Designer

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.  

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Director, Process Designer to join our Transformation Office team. This role is located in Lake Mary, FL, will work a HYBRID schedule.

The Transformation office is responsible for the prioritization, governance and effective delivery of BNY Mellon | Pershing's strategic initiatives.  The Team ensures focus and funding is optimally allocated to support the firm's strategic priorities and that those objectives are delivered as efficiently and effectively as possible.  Actions in support of these responsibilities include planning and budgeting, communication, reporting, process design, robotics, automation, business change and initiative management.

The Transformation Office includes a group of high performing change management professionals that lead cross functional teams on initiatives from initiation to completion.  The successful candidate will be highly motivated and possess excellent communication and relationship skills as they will be responsible for working with internal, external and prospective clients on future state design and initiative delivery.  They will participate in or lead a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to specifications.

In this role, you'll make an impact in the following ways:

• Employs a client-focused, strategic approach to drive adoption and utilization of business process re-engineering solutions.

• Demonstrates in-depth and comprehensive knowledge of firm capabilities and business process improvement teams.

• Identifies opportunities and/or gaps within the line(s) of business. Possesses subject-matter expertise in identifying and compiling the right set of recommendations to address specific client needs. Manages activities such as reporting, planning, issue/risk identification, tracking and resolution, scope management, estimation, internal client management, relationship management, for initiatives of varying business complexity.

• Facilitates and coaches large cross-functional project teams to ensure optimal initiative adoption. Enables project management and designs change management strategies to the specific initiatives.

• Reports and escalates progress/issues to management, as needed.

• Contributes to the business' intellectual capital around business process improvement and consulting approach.

• Maintains regular contact with internal clients and coordinates and reports on progress and accomplishments

• Plans for and executes on the rollout of the solution(s).

To be successful in this role, we're seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required.
• 12+ years of total work experience. Securities, financial products and/or the finance industry experience preferred.
• 5+ years of process design experience.

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.