As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Partners HealthCare is transforming the way patient care is delivered through investments in data and analytics. In recent years Partners has significantly invested in data and analytic infrastructure, including an enterprise-wide clinical and administrative system, an enterprise data warehouse, big data analytic capabilities, machine learning (ML) / artificial intelligence (AI) capabilities, and building out a massive bank of genetic data to drive improvements in personalized/precision medicine.
We are now looking to further advance in the area of data and analytics by building out enterprise platforms and end user capability which will enable our institutions and corporate functions to more efficiently drive their operations and ultimately improve patient care.
We are seeking an individual to head up our Program Management Office (PMO) to lead the execution of our strategic enterprise data and analytics initiatives, drive our transformation to an agile culture, and to develop and build a high performing team of project managers, business analysts, and scrum masters .
The right candidate will have significant experience of running a program management office function within the Healthcare industry and will have successfully led the implementation of large strategic initiatives within data and analytics.
The individual will be an expert in project methodologies (agile and waterfall) , tools and processes and drive a culture of discipline, rigor within the organization
Principal Duties and Responsibilities
Oversee delivery for the portfolio of strategic initiatives across the Data and Analytics Organization
Ensure effective communication of the program's objectives, deliverables, status, financials, risk etc. to all key stakeholders
Work with project team/ pillar leaders to ensure project teams are resourced appropriately and that the teams are working effectively
Identify and proactively manage cross project dependencies, issues and actions
Mitigate program risk by identifying barriers to success and quickly driving actions to address
Review detailed project plans for completeness and provide coaching to PMs /teams
Manage program budget capital and operating expense, budget, forecast and actuals.
Lead DAO's transformation to an agile culture including education, training, team coaching, scrum master and agile champions development, tools, processes. Lead the development of a COE for agile that support the broader organization.
Manage vendor relationships for project resources, e.g. working with Supply Chain and vendors on contracts, pricing, onboarding of contractors
Develop and grow a team of project managers, business analysts and scrum masters
Establish a highly effective program/ project governance process that empowers the team, and removes their barriers to success
Measure project delivery performance and drive a process of continuous improvement within the discipline Bachelors Degree in Information Systems, Business, Healthcare, or related required; Masters preferred
Must have 10 years' experience with related clinical department operations, including at least 4 years of experience with healthcare clinical systems
Must have 5 years of experience managing large technology projects in a clinical setting using both waterfall and agile project management methodologies and tools
Must have project management certification such as PMP
Must have experience in developing, integrating and transforming business processes to drive mmore effective program delivery
Must have management experience in building an organization and leading teams
Epic application management and Epic project management experience preferred
Strong collaboration skills, with both business and technical teams
Excellent stakeholder-facing and internal communication skills
Strong written and verbal communication skills
Attention to detail, well organized, a logical problem solver who is able to set priorities and focus on resolving the most pressing issues
Proven ability to execute multiple tasks efficiently and effectively
Self-motivated, independent and possesses the ability to learn quickly
Highly skilled at building consensus across teams
Ability to achieve results through influence without authority in a highly matrixed organization
Ability to effectively conduct meetings, both formal and informal
Requires minimal direction from leadership
Responsible for developing program budgets and managing spend in line with approved budgets. Program initiatives will exceed $20MM / year.
Demonstrates fiscal responsibility by effectively using Partners resources
Local travel to Partners sites
While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.
Brigham And Women's Hospital