Director, Physician Billing Department

Memorial Sloan-Kettering Cancer Center New York , NY 10007

Posted 7 months ago

Company Overview

At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor's Employees' Choice Best Place to Work for 2018. We're treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

Are you an experienced healthcare leader? Do you develop staff at every level and partner well with clinical colleagues? We have an exciting opportunity for a Director to join our Physician Billing Department here at MSK. Join a dynamic team helping to support our patients and our amazing patient care staff.

The Director owns the Physician Billing Operation involving work of over $150 million in receievables, ensuring that the billing operations are handled efficiently and effectively resulting in the best service for our patients.


  • Develop and implement operating procedures designed to meet departmental goals.

  • Handle a large and complex operation responsible for the surgical coding and billing operation which accounts for over $285 million in billing annually.

  • Lead planning, budgeting, strategic discussions about future clinical activities as well as monitoring current trends and explaining variances through a variety of sophisticated reporting tools.

  • Analyze data to assess departmental effectiveness and drive change

  • Provide leadership and set the tone for entire department.

  • Develop leadership skills in the management group, and help to develop staff at all levels


  • Knowledgeable about business and the marketplace and able to apply this knowledge to advance the organization's goals.

  • A cultivator of innovation who creates and fosters new ways for the organization to be successful.

  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.

  • An individual who takes a broad view and applies it when approaching issues.

  • A strategic thinker who looks ahead to future possibilities and translates them into breakthrough strategies.

  • Consistently achieving results, even under tough circumstances.

  • Able to hold yourself and others accountable in order to achieve goals and live up to commitments.

  • Building effective teams where team members apply their diverse skills and perspectives to achieve common goals.

  • Effective at building formal and informal networks inside and outside the organization to further departmental and institutional goals.

  • Focused on creating a climate where people are motivated to do their best to help the organization achieve its objectives.

  • Skilled at painting a compelling picture of MSK's strategy and vision that motivates others to action.

  • Effective at gaining the support and commitment of others by engaging them around your perspective and priorities.

  • Someone who doesn't shy away from difficult situations or people, saying what needs to be said.


  • A Bachelors Degree

  • Experience leading and developing large teams

  • Experience in a large, complex operation within a financial decision making Academic Medical Center

  • The ability to utilize a combination of feedback and reflection to gain productive insights into personal strengths and weaknesses.

  • The ability to operate effectively, even when things are not clear or the way forward is not obvious.



MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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