Director, People Operations

Seatgeek New York City , NY 10003

Posted 4 months ago

The past few years have been exceptional for SeatGeek. We've become a global company with 8 offices and 450 employees (and counting!). We've also been voted a best place to work in NYC, Oregon, and by Glassdoor. Now, we're looking for a Director of People Operations to help us scale further.

We believe that the driven, humble and wonderfully talented folks who work here are our biggest competitive advantage. Reporting directly to the Chief People Officer, you will lead a strong HR team, overseeing HR, employee relations, learning and development, and diversity and inclusion.

What You'll Do

  • Strategize and operationalize SeatGeek HR policies and processes across the globe

  • Be a strategic member of SeatGeek's growing people organization, partnering with other People Team leads across recruiting, office operations, and compensation & benefits

  • Lead and manage a team up to 6, overseeing HR, L&D, and D&I efforts

  • Help create the learning and development curriculum and learning strategy

  • Ensure company compliance in all areas of labor law globally

  • Oversee the employee lifecycle from onboarding through to offboarding and ensure all systems supporting this are operating at a high level

  • Work with business leaders and the People team leadership across the globe to develop the People Operations roadmap

  • Leading ad-hoc analysis efforts and support operational related projects as needed.

  • Coach and mentor team members, playing an active role in developing expertise.

What You Have

  • 7+ years managing HR teams ideally in a high-growth company

  • Experience building a team and growing it to scale

  • Strong project management background

  • Exceptional people and communication skills, with an ability to inspire others

  • Strong customer service, communication, presentation, and time management skills

  • Ability to communicate effectively with all levels of the organization

  • Global experience is a plus

  • Current PHR /SPHR, CCP is a plus

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Director, People Operations