Director People Operations

Rigup Inc Austin , TX 78719

Posted 3 weeks ago

RigUp is changing the way work is done in the energy industry. Each one of our teams exists to move us closer to our north star -- "to empower the people who power the world". The Talent team at RigUp encompasses all things people. On this team, you can find Talent Acquisition, Talent Operations, Talent Development, Talent Brand, Workplace Operations, and Administration working cohesively to build and maintain the best team around. The focus of the Talent Team is to promote culture, growth, and efficiency while strengthening the RigUp team.

RigUp is hiring a Director of Talent Operations that will be responsible for setting the strategy and leading the Talent Operations (HR) and Workplace Operations (Facilities) teams. The Director of Talent Operations will be instrumental in building scalable people processes and systems to allow RigUp to grow in a sustainable, compliant, and efficient way. Our ideal candidate will be someone who is a systems thinker who cares deeply about and can drive an exceptional Talent Experience. This individual is also someone who has built high-quality operational teams and has deep expertise in HR fundamentals and systems. Sound like you? Keep reading.

What you'll be doing:

  • Build out and scale our talent systems and processes, including partnering with IT to evolve our HR tech stack (HRIS, onboarding tools, payroll systems, and more) to ensure we have complete data integrity and appropriate SLAs as we scale.

  • Work collaboratively with our Legal, Finance, and other key teams to manage the workflows, transactions, reporting, HRIS systems and record-keeping aspects of the Talent Operations function.

  • Lead the strategy to move toward an increased self-service model of service delivery to allow for a more scalable Talent and Workplace Operations functions.

  • Manage HR compliance, reporting, and risk by building and maintaining a strong internal controls environment and improving visibility into key Talent metrics (diversity, attrition, growth, and more)

  • Develop and manage mobility programs by creating programs and managing budgets for candidate relocation and supporting immigration needs.

  • Oversee onboarding, offboarding, terminations and employee leave and ensure all systems supporting such processes are operating at a high level.

  • Set the strategy and introduce service-level standards for the Workplace Operations team to ensure an exceptional in-person talent experience across both Austin and Denver offices.

  • Collaborate with the Finance team on real estate scoping, project planning, and build-out efforts.

  • Lead a team that maintains employee files, compensation data and frameworks, role leveling, and other key employee data.

  • Manage the employee benefits and perks strategy for programs including leave, educational reimbursement, 401k, wellness, and more.

What you should have:

  • 8+ years of work experience in human resources (4+ years as a people manager) at fast-growing technology companies (HC of 500+ employees preferred).

  • Demonstrated operations expertise as well as a strong understanding of HR compliance and reporting requirements and the HR tech stack.

  • Experience communicating effectively across teams, including building and implementing cross-functional systems or processes.

  • Strong program and project management skills and experience building road maps and workflows and managing large projects/initiatives from a strategic perspective.

  • Experience operationalizing a world-class talent/employee experience.


  • Flexible PTO policy

  • 401k Program with 4% match

  • Fully paid employee health insurance for employee

  • Daily catered meals

  • Competitive commuter benefits

  • Open office space in the heart of downtown Austin

  • Career development opportunities + partial reimbursement for ongoing education

  • $2,000 vacation stipend on your 3 year anniversary

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry's largest marketplace, we're improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by Founder's Fund, Quantum Energy Partners, and Silicon Valley Bank, we've raised $123.8 Million in funding to support our mission to change the way work is done in the oilfield.

Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We'd love to learn what you can add to our team!

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Director People Operations

Rigup Inc