Beth Israel Lahey Health Charlestown , MA 02129
Posted 2 weeks ago
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Exempt
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Job Type:
Regular
Scheduled Hours:
40
Work Shift:
Day (United States of America)
Under oversight of the Executive Director, the Director, BILH Patient Financial Services Hospital Billing is responsible for leading efficient day-to-day hospital operations of a diverse Patient Financial Services team for a large multi-facility healthcare system with future expansion anticipated.
Serves as a subject matter expert between the department, third party vendors, and other Revenue Cycle stakeholders, to proactively identify opportunities to improve the revenue cycle and assist in resolution of issues. Responsible areas of direct oversight in PFS Hospital Billing may include Billing, AR Management, Customer Service, Cash Posting, Denial Management, and overall Revenue Cycle operations. Assist Executive Director with annual department budget preparation, coordination and implementation of system wide policies, objectives, and initiatives for Hospital revenue cycle activities. The Director of Patient Financial Services
Job Description:
Essential Duties & Responsibilities including but not limited to:
Responsible for all Patient Financial Services functions for all BILH Hospital facilities.
Exemplifies BILH System Services Workforce Code of Conduct.
Ensures that work units comply with all state, federal and health plan applicable requirements and regulations.
Communicates the department vision and goals and ensures employees can relate them to their team and individual goals. Provide daily management including creating departmental goals and objectives, developing performance standards, and motivating and engaging the team to achieve them.
Develop and implement a methodology to identify, standardize, and produce high value and high-volume reports and/or data resources. Success will be built upon a collaborative approach that engages both internal and external customers to identify and appropriately scope opportunities. Examples include standardizing data to support Medicare, Medicaid, and other regulatory filings, supporting financial and government auditor data requests, and serving as a liaison to the System & Analytics Optimization department.
Leadership Decision Making
Strong business acumen, understanding of revenue cycle business and IT operations, strong analytical and project management skills.
Decisive and possesses a "big picture" perspective.
Excellent interpersonal skills and proven ability to build relationships and organization alignment, influence decisions, engage and motivate teams, and drive results.
Acts as the primary advocate, subject matter expert, and resource for the organization to ensure prompt communication of emerging changes related to payer policies, contracting, regulatory updates and compliance requirement with respect to policies, framework, technology/tools.
Works across the organization to leverage expertise in establishing metrics and reporting that describe key risk exposures and early warning indicators for Executive Management.
Performs, directs, and oversees special projects as assigned.
Coaching & Building Talent
Minimum Qualifications:
Education: Bachelor's degree in finance, business management, or accounting preferred.
Licensure, Certification & Registration: N/A
Experience: Minimum of 10 years Hospital Revenue Cycle experience; minimum of 5 years healthcare management experience
Skills, Knowledge & Abilities: • Comprehensive understanding and knowledge of the Center for Medicare and Medicaid Services (CMS), Commercial, and all other payers coding, billing, and compliance requirements.
Extensive knowledge of patient finanicial services activities including the HCPCS coding system, the ICD-10 coding system, revenue, claims denials and collection practices.
Must have a high level of analytical skills, process improvement abilities, problem solving skills and ability to manage a large work force within a large healthcare environment.
Computer skills to include use of complex revenue cycle systems, Microsoft, and other basic computer skills are a requirement.
Excellent verbal and written communications skills.
Comfortably works with executives at all levels of support staff, management and physicians.
Ability to work and concentrate in a busy work environment with frequent interruptions.
Leadership skills, as well as the ability to motivate and lead in a team-based productivity environment.
Adaptability to changing procedures and growing environment.
Integrity and Honesty.
Preferred Qualifications & Skills:
FLSA Status:
Exempt
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
Beth Israel Lahey Health