Director, Patient Care Services

City/State

Norfolk, VA

Overview

Work Shift

First (Days) (United States of America)

Job Summary

Leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals.

Responsible for the coordination of the delivery of high quality services which meets or exceeds customer expectations. Coordinates the development, marketing, and strategic planning of new and existing services across multiple hospitals. Contributes to the department or product line successes through achievement of System, Hospital and divisional goals.

Sets the vision and culture, builds ownership and process improvement for sustainable value added services. Provides leadership and administers fiscal, Corporate and human resource policies and practices in a multi-skilled, multi-functional environment.

Qualifications:

MLD - Master's Level Degree (Required)

Business Acumen, Clinical Data Analytics, Clinical Management, Healthcare Management

Skills

Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Learning Strategies, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft Office, Microsoft Word, Monitoring, Negotiation, Operations Analysis, Persuasion, Project Management, Quality Control Analysis, Reading Comprehension, Science {+ 8 more}

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.