Director, Outbound Transportation Operations

Chewy Dania Beach , FL 33004

Posted 4 months ago

Our Opportunity:

Chewy is seeking a highly motivated, passionate, results oriented Director, Outbound Transportation Operations to join our exciting, fast paced team in Dania Beach, FL. Our team is growing and if you are equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match! As a Director of Outbound Transportation Operations, you will lead a team from our Dania Beach office responsible for the following Transportation initiatives: new parcel carrier onboarding, parcel carrier scorecard management with monthly/quarterly meetings, outbound parcel damages, On-Time Delivery improvements, Fulfillment Center Best Practice adherence, creating and managing standard work, monthly exception management and driving Best Practice documentation. This is a rare opportunity to work side by side with smart, passionate, and highly motivated entrepreneurs in an amazing environment as we work together to create a household name. You will be involved in many aspects of building the business and will not be limited by the small-minded bureaucracy typically found in larger companies. We are looking for someone who has the personality, passion, excitement and drive to succeed!

What you'll do:

  • Manage all aspects of ecommerce small parcel operations.

  • Manage direct reports as well as aspects of hiring and recruiting.

  • Manage a team of Analysts, coordinators, and multiple carriers.

  • Manage On-Time Delivery, Best Practice documentation, and Onboarding of new carriers.

  • Work with Fulfillment Centers, Customer Service, Technology, Sales and Operations Planning, and executive leadership to identify areas of opportunity to improve total delivery experience to Chewy's customers.

  • Work with IT to develop/enhance systems to help achieve transportation processes and automate manual processes. Be the super user and subject matter expert for small parcel operations.

  • Must be willing to travel

What you'll need:

  • BS/BA in Supply Chain, Logistics, Operations, Business Administration or Business Management

  • 7-10 years of Supply Chain experience

  • Current managerial responsibility of a team of 5+

  • Ability to collaborate with cross functional stake holders, influence decisions, and recommend a course of action based on data analytics

  • Ability to drive process improvement by implementing checks and balances and identifying process steps that can be automated

  • Detail oriented and possess superior organizational, self-motivation and problem-solving skills

  • Tenacity pursuing carrier performance issues and strong sense of urgency to correct/improve

  • Expand on carrier performance evaluations, leading to an increased On-Time Delivery and improved customer experience

  • Extensive knowledge in transportation, operations management, and small parcel networks

  • Manages the daily operation of Chewy's network to customers

  • Maintain compliance to Best Practices and SLAs with Chewy Fulfillment Centers

  • Solid understanding of data analysis including advanced proficiency with Excel

  • Proven leader, record of building teams, creating metrics and delivering results

  • E-commerce background is a requirement

  • Startup experience is a plus

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Catalog Production Assistant Merchandise Operations

Chewy

Posted 5 days ago

VIEW JOBS 12/9/2018 12:00:00 AM 2019-03-09T00:00 Our Opportunity: Chewy.com is seeking a highly motivated, process-oriented, Catalog Production Assistant to join our team in Fort Lauderdale, Florida. As part of the Catalog team you will be rolling up your sleeves and cleaning up product data, improving site search, and assisting with new content initiatives, all with a focus on improving the customer experience. Our ideal candidate is proficient with Microsoft Excel and has experience managing product content and attributes. Additionally, a successful candidate will have high attention to detail and aptitude to quickly learn new systems and software. What you'll do: * Be part of a dynamic, cross-functional team that works alongside marketing, merchandising and product management. * Create and revise keywords for new and existing products through market research and monitoring customer behavior. * Help maintain the integrity of the product catalog through analyzing and populating product attributes, ensuring accuracy and consistency. * Maintain catalog defect reporting and take appropriate action to reduce errors. * Put on your critical thinking hat to help streamline workflows and identify process improvements. What you'll need: * Willingness to learn with a technical aptitude. * Attention to detail, bordering on obsessive. * Swift analyzation and problem-solving skills. * Strong communication and interpersonal skills. * Be process and procedure oriented. * Proficiency in Microsoft Excel. Chewy Dania Beach FL

Director, Outbound Transportation Operations

Chewy