The primary mission of the Director, Operations Research is to lead the Operations Research inventory and pricing optimization as well as the OR team. The individual will need to understand and be able to articulate every step in the Hertz Revenue Management Function. These steps include bounding logic, forecast algorithms, inventory optimization, price optimization, and export controls. The individual will work closely with the Revenue Management Systems support team to provide training and explanations to address concerns raised by the user base, support team, and training team. This individual will interact daily with the Operations Research development team to target areas of improvement in the RM systems and to recommend solutions to unresolved concerns. This person is responsible for validating the optimization methodologies of our internal and third party applications and monitoring the accuracy of the models on an ongoing basis. The Director would oversee a staff of analysts that are highly proficient in modeling and statistics. The team will leverage current tools as well as make recommendations on systems that should be used in revenue management as it relates to modeling and pricing.
Re-Platforming of new Revenue Management Systems forecast algorithms.Develop predictive modeling.Monitor and maintain Revenue Management systems forecasting.Oversee the integration of the unconstrained demand forecasting.Lead advanced analytical studies in improvement and execution and operational efficiencies.Assist in the development and modeling of pricing strategy.Mandatory Requirements
3+ years work experience revenue management, hospitality focus preferable
Microsoft office skills including advanced Excel and Access Skills; Database skills such as complex SQL queries, statistical software skills such as R, SPSS, or SAS; CPLEX
Excellent problem solving and analytical skills with ability to translate results into understandable and actionable information; strong written and verbal communication skills
Modeling experience in statistics, math programming, and probability modeling; knowledge of JAVA
Experience managing people within a complex, demand/supply planning environment
Proven ability to develop business partnerships
Previous experience managing and developing teams
Process innovation and development; management via KPIs, business process redesign
Understanding of the pricing and market concepts in Revenue Management
Knowledge of travel industry RM Systems.
Knowledge of PROS Revenue Management system a plus
Strong follow through and follow up abilities
Strong Communication and Presentation Skills to all levels including Executive leadership
Strong Leadership skills and ability to build business partnerships
Excellent computer skills including MS Suite of products
Excellent interpersonal, listening and communication skills
Strong problem solving skills
Strong organizational and time management skills
Strong skills in large scale project management
EEO StatementHertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
The Hertz Corporation