Director, Operations - Heart & Vascular

Description

The Director, Operations, Heart & Vascular oversees and manages the daily and strategic operations of multiple clinic sites, health-system wide programs/departments/sections or business services (revenue cycle, patient access, patient care services, etc).

• Directs revenue, costs, funding and budget operations for large and complex departments or sections, to achieve high quality staff and operations/clinical performance.

• Manages and influences relationships with executive managers, physicians, functional area managers and staff to achieve best in practice performance and business results.

• Works with various administrators and the senior management team to determine capital equipment, medical supplies, personnel and other fiscal requirements.

• Prepares budget recommendations; monitors and verifies expenditures.

• Manages staff and employee performance.

• Resolves Human resource-related issues, determines staffing needs (clinical, clerical and administrative), interviews and hires staff.

• Provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills.

• Determines disciplinary, termination and salary actions.

• Develops and implements organizational, and Clinic, policies and procedures including, but not limited to JCAHO, OSHA, billing/reimbursement, medical records guidelines, and human resources.

• Using reengineering, work flow analyses, etc. to develop techniques and practices to improve the provision of health care services; in conjunction with clinical leaders, develops and implements state-of-the-art care management techniques and approaches for nursing triage; after hours services; urgent care services; case management services; and disease management strategies and programs.

• Manages the provision of ancillary services (lab, pharmacy, radiology) provided in-house or by vendors.

• Works with manager to formulate plan for professional development.

• Attends educational in-services as appropriate.

• Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.

• Prepares financial and operational reports and analyses reflecting progress and trends; makes recommendations or provides conclusions.

• Maintains medical records and processes; manages retrieval and analysis of medical information.

• Facilitates communication with clinic physicians; provides updates on activities and new policies; reviews problems and opportunities.

• Collaborates with the managed care department.

MINIMUM QUALIFICATIONS

• Bachelor's degree in business administration, management, health administration, or related field.

• Master's degree or equivalent graduate work preferred.

• Six (6) years management experience in physician group practice including multi-site group management.

Additional Details

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.