Concordia University Chicago (CUC), a liberal arts-based Christian university founded in the Lutheran Church Missouri Synod tradition, is seeking a competent, compassionate, and creative individual who can supervise the Office of Academic Advising & Study Abroad. The Director must have a positive mindset that is focused on team building and professional development that will support student success and steady progress toward graduation. The Director must be able to prioritize and manage multiple projects from a variety of University stakeholders while maintaining a caseload of advisees. Cultivating collaborative relationships with faculty and staff is critical to the success of the department and serving students well. A willingness to assess and provide feedback and strategies based on improving practices, policies, and procedures that impact student advising and clearing a path toward graduation is central to the work that is done by the director. This position reports to the Associate Dean for Student Success and is located in River Forest, IL.
Duties and responsibilities:
Uphold the Mission and the core values of Concordia University Chicago in all interactions with student, faculty, and staff populations
Train/Supervise Undergraduate advising team, which assists undergraduate students from enrollment to program completion with the core value of excellence
Promote and maintain an office that provides a welcoming, student-oriented environment rooted in the core value of service to assist students, faculty and staff
Educate and enforce compliance with University policies and certification standards with the core value of integrity
Keep department chairs and deans aware of enrollment needs of incoming Freshmen/Transfer and continuing students to support the core value of the individual
Coordinate/collaborate/facilitate programs interdepartmentally and ensure advising representation at admitted and prospective student visit days
Provide data to Associate Dean for Student Success, Registrar and academic departments regarding course offerings/additional sections needed/cancellations and impact on students
Compare, manage, and communicate with appropriate University stakeholders to maintain degree roadmaps with requirements listed in catalogs and degree works
Serve on various committees which may include, but not be limited to suspension, college policy, and other groups as relevant to program and/or assigned by administration
Serve as the contact for parents and current students seeking confirmation of advisor feedback or concerns/complaints on academic issues
Oversee and maintain current publications/web information regarding advising
Coordinate assignment of faculty advisors with department chairs; Responsible for overseeing maintenance and distribution of advising materials and new faculty advisor training
Serve as interdepartmental communication liaison to administrators, directors of student services offices, athletics and outside agencies
Serve as advisory council member for Concordia Honors Program and advisor to honors program students
Promote the Concordia University System visiting student program, study abroad and Washington Semester
Partner with ExCel Coordinator with regard to advising, registration of conditionally admitted students
Develop, facilitate, and assess content development for all advising programming
Identify and provide professional development opportunities and intercollegiate presentations
Develop/manage office budget
In addition to director responsibilities, maintain a student advising load of approximately 200 Undergraduate students (see job description for Academic Advisor)
Other duties as assigned
Fluency with the University's mission, goals and purpose, and the academic advisor's role in achieving them
Oriented toward big picture with an affinity for research, critical and strategic thinking, & problem-solving
Commitment to teamwork and positive contributor to collaborative efforts
Professionalism (in appearance, attitude, and work ethic), integrity, and sensitivity to the needs of a diverse student population are required attributes
Ability to work with individuals through complex situations and maintain emotional management
Capacity to maintain confidentiality of student records and office data
Excellent oral and written communication skills, as well as a sense of humor
Technically proficient with databases and spreadsheets, word processing including mail merge and email programs; specifically Microsoft Access, Excel, Word, PowerPoint, & Publisher, Maxient, Ellucian/BANNER, & Degree Works.
Aptitude for process oriented functions that requires technological support and innovation
Minimum Experience Required:
Master's Degree Required - Higher Education Leadership preferred
Compensation and Benefits:
Starting range is dependent upon individual qualifications and experience. Concordia health, disability and retirement plan enrollment is available to full-time employees and their eligible dependents. Tuition benefits may also be available for employees and their qualified dependents.
Interested individuals should apply through our website at www.cuchicago.edu/employment. Please include a cover letter, resume and references.
Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.
Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.
About Concordia University Chicago:
Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Arts and Sciences, College of Business, College of Education, College of Graduate Studies, and College of Innovative and Professional Programs, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.
Concordia University Chicago has been recognized as a College of Distinction since 2010, and in 2013 was named to the U.S. President's Higher Education Community Service Honor Roll for the fifth time. For the sixth consecutive year, combined undergraduate and graduate enrollment has exceeded more than 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more at CUChicago.edu.
As a distinctive, comprehensive university of The Lutheran Church Missouri Synod, centered in the Gospel of Jesus Christ, and based in the liberal arts, Concordia University Chicago equips men and women to serve and lead with integrity, creativity, competence and compassion in a diverse, interconnected and increasingly urbanized church and world.
Concordia University Chicago