Director Of The Solutions Consultant/Sales Engineering

Avidxchange Birmingham , AL 35202

Posted 2 weeks ago

By trade we are a technology company, but if you ask anyone that works here, they'll tell you we are a people company. AvidXchange is the industry leader inautomating invoice and payment processesfor mid-market businesses. Founded in the year 2000,AvidXchange processed 9.5 million payments last year across its network of more than 500,000 suppliers, transforming the way 5,500 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastestgrowing technology companies in the U.S. with 1,300 employees in seven office locations. Our employees live by our core values, including "Innovate to Change the Game," "Passion about Customer Success," "Win as a Team," "Play to our Strengths," and "Have a Blast." We are on a mission to create something different at AvidXchange. Come join the team!

Reports to VP, Sales Enablement & Operations

Job purpose

The Director of the Solutions Consultant/Sales Engineering team is to support the effective scaling and growth of our sales efforts by increasing and supporting our technical sales capabilities. Success will come from effectively leading a team of Solutions Consultants while coordinating cross functional dependencies across AvidXchange. This leader will play an instrumental role in working in a cross functional environment both internally and externally.They will partner closely with internal stakeholders such as: Readiness/Training, on boarding/implementation, product management, product marketing, marketing, client success, and others. External stakeholders include VARS, accounting system partners, bank channel partners, and others, that are tied to our technical requirements in our sales process. The result will be delivery of clear expectations of how our offerings work and "client promises" that AvidXchange can deliver on, driving more closed/won business, and very low defect rates at the point of on boarding.

Duties and responsibilities

  • Develop and lead a high performing team that includes responsibility for multiple product solutions, executing technical aspects of prospect discovery, or with existing customers, executing and improving product demonstrations, being subject matter expert(s) on the capabilities of our solutions, on boarding and success experiences.

  • Provide a great learning and buying experience for customers and partners resulting in

high conversion and net promoter scores.

  • Utilize Salesforce.com to manage leads and capture important Voice of the Customer

learning's and where we win and where we lose

  • Professionally represent AvidXchange and all of its offerings. This includes the ability

to create customer excitement by showing customers how to use AvidXchange

solutions

  • Support a team environment by sharing best practices and maintaining a winning

mindset

  • Support a values-based, ethical, never let a teammate down, culture and a great place to work

Desired Skills and Competencies

  • Dynamic leader capable of leading a team of 10 to 20 solutions

consultants who need to be cross functional, and support various segments, verticals and channels.

  • Highly skilled at understanding the AP business process with a

strong ability to assess and effectively consult with employees, customers,

and partners

  • Technical capabilities include the ability to use and demonstrate a

customer integrated usage experience with accounting systems and other AP

offerings

  • Able to work well cross functionally and lead change

  • Technically capable of using and demonstrating AvidXchange solutions

Qualifications

  • Bachelor's degree in business, computer science, economics, or the equivalent/similar

  • 7 to 10+ years' experience in SaaS technical sales leadership, technical development, technical consulting, and/or combination thereof

  • SaaS sales/customer facing experience, as an individual contributor, prior to the previous technical sales management experience highly desired

  • Ideally, experience with accounting system usage, setting technical requirements, and/or accounting system integration experience required

Direct reports

This position is responsible for growing a top performing team of 12-20 employees.

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state and local laws. AvidXchange will not discriminate against

applicants for employment on any legally recognized basis. This includes, but is not limited to: veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age

and physical or mental disability.

Other details

  • Job Family Sales and Marketing

  • Pay Type Salary

  • AvidXchange Houston TX, 2100 TRAVIS ST, SUITE 300, HOUSTON, Texas, United States of America

  • AvidXchange Sandy UT, 111 E Sego Lily Drive, SANDY, Utah, United States of America

  • Birmingham, AL, USA

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Director Of The Solutions Consultant/Sales Engineering

Avidxchange