Director Of Technology Vendor Management Office (Vmo)

Change Healthcare San Mateo , CA 94401

Posted 2 months ago

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Director, Technology Vendor Management Office (VMO)

The Director of Technology Vendor Management Office (VMO) will report directly to the Chief Operating Officer of R&D-IT. The goal of the VMO is to drive value for Change Healthcare through our strategic technology vendors. This position requires an individual who can quickly learn how to get things done at Change Healthcare through influence by leveraging your extensive collaboration skills while applying the latest vendor management skills to lead us through a transformation. This leader should be execution focused and is an effective communicator and positive relationship builder.

The VMO is responsible for the successful relationships with our largest and most important vendors, and we focus on:

  • Category Strategies: Develop technology category strategies that drive greater value, increased innovation, and reduced total cost of ownership.

  • Demand Management: Work with internal stakeholders to optimize demand, determine requirements, and identify optimal models.

  • Post-Contract Vendor Relationship Management: Develop strong partnerships with strategic suppliers; drive value and innovation; reduce risk.

  • Supporting Contracting and Negotiation: As needed, help support our Strategic Sourcing partners, who have primary responsibility for contracting and negotiation.


  • Develop an end state vision for the VMO that supports the company and technology strategy and lead the change journey

  • Manage a team of senior vendor managers. Coach, support, and develop while continuously raising the bar

  • Interact very closely with all other members of the R&D SLT, as well as HR, Sales, Legal, Business Units, Marketing, Finance, and C-level executives on long-term strategic recommendations, complex deals, and challenging situations

  • Partner with Strategic Sourcing to drive individual team and joint outcomes, including leading a bi-annual Operation Reviews with the R&D SLT leadership team

  • Take on vendor management responsibilities for the key areas to stay close to the work while leading transformational change

  • Experience juggling multiple priorities simultaneously with exceptional follow-through, attention to details, and turnaround time.


  • 7+ years management experience with strong skills in coaching and developing employees
  • 7+ years vendor relationship management with demonstrated experience in building effective relationships that yield long-term value

Critical Skills:

  • Demonstrated ability to work across boundaries and with technologists and speak their language

  • Strong understanding of trends in the industry and the marketplaces for services, software, hardware, and telecommunications

  • Comfortable being hands on and strategic

  • A delivery oriented self-started with proven ability to drive change withspeed

  • Ability to collaborate with and influence cross-functional teams to set objectives and produce results.

  • Ability to communicate effectively in a busy world with executive presence


  • B. A. or B. S. degree in engineering, business, supply chain, procurement,finance or equivalent experience.

Leadership Competencies:

  • Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management and operational issues.

  • Driving results: results-oriented style with a high degree of analytical ability and proven problem-solving skills.

  • Leading change: ability to thrive and quickly adapt to change, leading others through change in a dynamic, fast-paced industry and work environment.

  • Collaborating and influencing effectively builds strong relationships and partnerships within and outside of the company. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with all levels of team members, including front-line and mid-level personnel. Able to effectively navigate within a matrixed corporate structure.

  • Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship form front-line to the most senior-level personnel.


Change Healthcare is one of the largest, independent healthcare technology companies in the United States. We are a key catalyst of a value-based healthcare system working alongside our customers and partners to accelerate the journey towards improved lives and healthier communities.

We provide software and analytics, network solutions and technology-enabled services that help our customers obtain actionable insights, exchange mission-critical information, control costs, optimize revenue opportunities, increase cash flow and effectively navigate the shift to value-based healthcare. Our solutions enable improved efficiencies and insights for all major stakeholders across the healthcare system, including commercial and governmental payers, employers, hospitals, physicians and other providers, laboratories and consumers.

Change Healthcare occupies a uniquely interconnected position at the center of healthcare, serving providers, payers, and consumers. As an independent healthcare IT company with approximately 15,000 team members, we work with multiple platforms to address diverse needs.


Our culture is guided by our core values which are woven into the fabric of every aspect of our company; Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All.

Our team members are inspired by the opportunity to improve patient lives. We hire talented team members, and support their growth with comprehensive benefits, training, and policies to achieve a healthy work/life balance. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Commitment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Of Product Management Trust & Safety


Posted 7 days ago

VIEW JOBS 11/8/2019 12:00:00 AM 2020-02-06T00:00 WHY ROBLOX? Roblox is ushering in the next generation of entertainment, allowing people to imagine, create, and play together in immersive, user-generated worlds. We're the one and only fastest-growing entertainment platform that lets anyone teach themselves how to code, publish, and monetize any experience imaginable—across any device—reaching millions of players across the globe. The impact that you can have at Roblox is powerful. We're looking for someone who's eager to take on a meaningful role in the success of Roblox on a massive scale. Someone who takes play seriously, but also isn't afraid to have some fun either. Someone who's ready to take Roblox—and their career—to the next level. In 2018, we were honored to be recognized as a Certified Great Place to Work®. We've fostered a company culture that empowers people to do the most defining work of their career in an environment that's made up of the most passionate, team-oriented, visionary, crazy-smart people you'll ever meet. Join the Roblox team where play rules and the possibilities are endless. As Director of Product Management, Trust & Safety, you will responsible for leading teams that will teach and empower a generation that embraces civility and ensure Roblox remains a safe place for all ages to create, socialize, and share in play and immersive entertainment. You will work closely with engineering teams responsible for defining player reputation systems, building features governing safety and parental oversight, compliance with COPPA, GDPR and other laws. You Are: * A product leader who drives the ideation, specifications, prioritization, development and success metrics of innovative product features * Knowledgeable with 8+ years of product management * An industry expert with 5+ years driving product-focused Trust & Safety initiatives at an online marketplace, social network, or other relevant product with millions of users * Familiar with risk frameworks and the latest innovations in identity technology * Experienced assessing, negotiating, implementing, and managing external vendor relationships; direct experience with different identity and fraud vendors a plus * A Seasoned professional with a solid understanding of MMO trends, or very similar environments * Exceptional in organizational and analytical skills with strong technical abilities * Very comfortable with SQL, Google Analytics, Tableau or other data visualization tools * Data driven with a strong grasp of methods to track the performance and impact of the features you are developing including A/B tests and usability testing * A product champion and inspiration to the people around you, as you thrive in an entrepreneurial and fast paced environment with competing resources and priorities * Have a Degree in Computer Science, Mathematics, Economics or a related technical field or equivalent practical experience You will: * Consistently drive product development to meet our high standards of usability, quality, presentation * Help develop a long term strategy and roadmap for the team and product * Discover and define the improvements, problems and solutions we should be pursuing * Tackle creative challenges that have never been solved before; design and author product specs that will guide your team to victory * Direct the team through the product backlog and author stories with clear definitions * Manage development in a constantly evolving environment where the process is fluid and creative solutions are the norm * Develop and track key metrics for feature performance, gain insight from the resulting data, drive improvements over time and communicate their status * Champion and demonstrate new features and improvements to key stakeholders and teams across the company * Proactively support the needs of the Roblox player and developer communities * Expand the risk framework to address ever-changing trust and safety needs for Roblox's platform * Define and execute an associated roadmap of features, tools, and initiatives to improve trust and reduce risk * Collaborate cross-functionally with Operations, Engineering, Data Science, Legal, and PR to enable prevention and mitigation of trust and safety incidents You'll Love: * Excellent medical, dental, and vision coverage * A rewarding 401k program * Flexible vacation policy * Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks * Onsite fitness center and fitness program credit * Annual CalTrain Go Pass * A Roblox Admin badge for your avatar Roblox – Powering Imagination #LI-TW1 [ID1017] Roblox San Mateo CA

Director Of Technology Vendor Management Office (Vmo)

Change Healthcare