Director Of Solution Delivery - Retail

Mckinsey Chicago , IL 60602

Posted 2 months ago


  • 15+ years of experience in the field of consulting, business intelligence and/or software deployment with consumer sector experience

  • Bachelor's degree required; master's degree or MBA is preferred

  • Program management experience in the Retail space with proven track record of running large programs with multiple implementations and/or solution deployments in both waterfall/agile environments

  • Experience overseeing the work of multiple workstream leads or project/program managers and tracking their projects' key performance indicators (e.g. budgets, progress against time-lines, team health)

  • Demonstrate strong team building & people leadership skills by developing more junior team members through coaching and apprenticeship

  • Experience in leading and collaborating with key stakeholders on major client development opportunities to structure offerings for client impact

  • Experience in driving both innovation and operational efficiencies through new/improved tools and processes

  • Adept at managing internal and external key stakeholders; able to drive change in the organization

  • Entrepreneurial and collaborative nature working across different continents and time-zones

  • Willingness to travel 50%-80% of your time

Who You'll Work With

You'll be based in either New Jersey, Atlanta, Chicago, or Waltham, MA and work with our Periscope by McKinsey team as a Director of Solution Delivery for our Retail practice in the Americas.

Founded in 2007, Periscope by McKinsey enables better commercial decisions by uncovering actionable insights. The Periscope platform combines world leading intellectual property, prescriptive analytics, and cloud based tools to provide more than 25 solutions focused on insights and marketing, with expert support and training. It is a unique combination that drives revenue growth both now and in the future. Customer experience, performance, pricing, category, and sales optimization are powered by the Periscope platform.

Periscope has a presence in 27 locations across 16 countries with a team of 700+ IT and business professionals and a network of 300+ experts. To learn more about how Periscope's solutions and experts are helping businesses continually drive better performance, visit

What You'll Do

You will manage all client development and delivery of services to clients and will work closely with Periscope and Marketing & Sales leadership to shape and successfully drive the delivery of a portfolio of projects from end to end.

You will be a part of the Periscope leadership team in the Americas and oversee Solution Delivery for our Retail products/sector. In this role, you'll leverage our ventures teams, expertise, and firm assets to serve clients and create sustainable impact. You'll do so by shaping and delivering a portfolio of projects across different stages of their life-cycle.

You'll also contribute to problem-solving sessions with the project team, client representatives as well as McKinsey consultants on a regular basis. When necessary, you will also serve as the escalation point for all three groups. You will work closely with clients and McKinsey practice leaders to ensure the tools and service offerings deliver on client requirements.

Additionally, you'll work closely with leadership to drive process improvements in the organization by implementing and rolling-out project management best practices. You will act as an evangelist for strong project management discipline in the client service organization overall, leading by example and coaching team members on such things as budget management, work plan development, risk management/mitigation and ongoing project governance.

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Director Of Solution Delivery - Retail