Director Of Service Center Operations

Menasha Corporation Oconomowoc , WI 53066

Posted 2 months ago

Job Location

Oconomowoc, WI US


1055 Corporate Center Dr (Oconomowoc), WI 53066

Job Category

Operations Management & Quality


Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, youre going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

Position Summary

Responsibility for the daily operations of multiple ORBIS Reusable Packaging Management (RPM) facilities. ORBIS RPM manages all types of reusable packaging, from containers/dunnage to pallet systems to metal racks. This role will oversee talent, WMS, warehouses including 3PL, inventory, customer relationships and contracts, etc.

Essential to this Position

Provides leadership in executing customer contracts while ensuring safety, quality, service, efficiency, and profitability.

  • Continuously monitor any concern for employee safety

  • Set metrics relating to daily work output as well as improvement of both process and cost

  • Manage Service Center operations, including hiring and development of staff

  • Work with employees to generate SOP and function with best practices to maintain product quality and the accuracy of inventory and shipments

  • Maintain proper labor and production levels that meet both customer expectations and the financial and operational objectives of ORBIS

  • Lead process change initiatives including enhancements to create improved efficiencies

  • Continuously and effectively communicate with all levels of the organization

  • Ability to be on call in emergency situations including either employee or building emergencies

  • Oversee inventory reporting accuracy into SmartTrak by Service Center employees

  • Generate data needed for monthly invoices to customers

  • Research and source vendors for necessary equipment and supplies

  • Serve as part of the ORBIS RPM Leadership Team and maintains productive relationships with other members of the Leadership Team

  • Maintain a strong connection with the overall business strategy

  • Other duties as assigned

Education / Certifications

Education Required

Bachelor's Degree

Education Desired

Bachelor's Degree

Skills & Experience

Work Experience Required

At least 8 years relevant experience required.

Knowledge, Skills, Or Abilities Desired

  • Previous experience in facility lease negotiation and management

  • Compliance with defined SOP's

  • Continuous improvement, innovation

  • Involvement in new business development activities

About ORBIS Corporation ORBIS Corporationis the market leader in the returnable packaging industry. Our reusable plastic pallets, totes, interior protective packaging and bulk container systems are used by major, global consumer, industrial and automotive companies. We also provide tracking, retrieving, cleaning and inventory management services that help world-class companies increase the speed and effectiveness of their reusable packaging program. Recognized for driving supply chain sustainability, our focus is to help customers move their product faster, safer and more cost-effectively using our proven solutions.ORBIS Corporationemploys approximately 1900 employees and is comprised of a portfolio of businesses that includes 10 North American manufacturing facilities and multiple industrial services centers across North America and Europe, each with multiple sites.

As an operating company ofMenasha Corporation, we celebrate over 167 years of unwavering dedication to a sustainable business strategy that focuses on keeping pace with change and market trends.Menasha Corporationis a privately held company comprised of two subsidiaries:ORBIS Corporationand Menasha Packaging Company. As one of America's oldest family-owned manufacturing companies,Menasha Corporationemploys over 5,000 in over 100 facilities in North America and Europe.

View our two-minute video that shares a quick glimpse about Menasha Corporation and our exciting future at

Visit our careers site at learn more about working at Menasha and to stay connected to future job opportunities.

For more information aboutORBIS Corporation, please

ORBIS Corporationis an equal opportunity employer.ORBIS Corporation shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans,and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. As an Equal Opportunity/Affirmative Action/Pro Disabled Veteran Employer, we request priority referrals of qualified protected veterans, qualified individuals with disabilities, qualified minority candidates, and qualified female candidates for job openings at ORBIS Corporation.

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Director Of Service Center Operations

Menasha Corporation