Director Of Sales Operations

Zerto Boston , MA 02298

Posted 2 months ago


The Director of Sales Operations manages supporting functions essential to the overall productivity and effectiveness of the sales organization. These include planning, reporting, sales process optimization, sales program implementation, quota setting and management, and sales compensation design and administration.

Reporting to the Vice President of Sales Operations, the Director of Sales Operations also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities across the company and the sales organization are supported.


  • Directly manages a support staff made up of Managers, Specialists, Coordinators, and/or Analysts

  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts

  • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization

  • Coordinates planning activities with other functions and stakeholders within the firm

  • Proactively identifies opportunities for sales process improvement

  • Assists sales management in understanding process bottlenecks and inconsistencies

  • Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization

  • Implements and manages enabling technologies, including the company's CRM

  • Works closely with sales management to optimize the effectiveness of the firm's technology investments

  • Builds and fosters close peer support and strong internal-company relationships with other key management personnel across Sales, Marketing, Finance, IS, and HR


  • Four-year college degree from an accredited institution in Sales, Marketing, Finance, or a similar business-related field of study

  • MBA preferred

  • 10-years of Sales Operations experience in a fast-paced and highly-competitive environment

  • Proven experience managing a cross-functional team and leading that team to the achievement of sales objectives and targets

  • Possess an ability to analyze complex information and data, can translate these findings into actionable deliverables, strategies, targets, messages, and presentations

  • Excellent communication skills both in written and verbal form

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Director Of Sales Operations