Director Of Sales Operations

Informatica Austin , TX 78719

Posted 2 months ago

Job Number: 27044

Position Title: Director, Sales Operations

External Description:

The Director, Sales Operations manages sales operations staff who are responsible for forecasting, financial modeling, and/or commission calculations. Using knowledge of company products, services, support and technology, oversees sales operations activities to achieve company goals. Maintains relationship with field personnel to ensure timely, accurate, and prompt forecast submissions. Works with Sales and Finance Departments to develop and administer the company's worldwide sales forecast. Responsible for organizing financial modeling and statistical studies for sales department.

Essential Duties & Responsibilities

  • Leads a team of sales operations staff to track and manage the performance analysis / metrics of the sales organization using dashboards and reporting tools.

  • Drives go-forward strategies and influences sales leadership via data driven determinations, recommendations, and outcomes.

  • Partners with senior Sales organization leadership to define, refine, and maintain sales territories via comprehensive analysis.

  • Conceptualizes and defines programs and processes that promote upsell, cross-sell, and increase renewals in partnership with Sales, Marketing, and Finance.

  • Communicates sales and operational expense plan to the sales leaders on a regular cadence.

  • Coordinates with Sales and Finance to develop and administer the company's worldwide sales forecast.

  • Accountable for financial modeling and statistical studies for sales department on regular cadence or ad-hoc as necessary.

  • Works on special project work & initiatives around data analysis and process improvements.

  • Partners with senior leaders in Sales Enablement and Marketing to develop and maintain up-to-date pitch decks and case studies.

  • Acts as a liaison between the sales organization and finance.

  • Uses analytical tools, benchmarks and other resources to track performance.

  • Assists senior leadership in monthly reporting calendar and with analyses for strategic reviews.

  • Develops and coaches team members.

  • At this level, incumbents are expected to be in routine contact with higher levels of stakeholder leadership in order to drive planning, process, and programs related work.

Knowledge & Skills

  • Uses expert leadership skill in collaboration and prioritization to direct and influence operations in the functional area.

  • Expert level analytical and complex problem solving skills in their functional area, with the ability to influence as a leader across functions.

  • Adept at setting and driving strategic initiatives in the functional area, as well as influencing at higher tiers of the organization.

  • Frequent engagement with top level executives to provide functional expertise advice that influences business unit strategy.

  • Uses functional area strategy and direction from senior leadership, as well as long term business objectives, to guide work and direct the work of others.

  • Creates an environment that promotes the identification and development of talent, as well as planning for future talent needs of the organization.

  • Fully adept at leading senior sales ops staff within a software sales environment, where the ability to lead change and drive outcomes with multiple stakeholder input/involvement is a must.

  • Expert skill at selecting, using, and training upon sales operations/analytics automation tools and applications.

Education/Experience

  • BA/BS or equivalent educational background is preferred.

  • Minimum 15+ years of relevant professional experience.

City: Austin

State: Texas

Alternative Location(s) :

Community / Marketing Title: Director of Sales Operations

Company Profile:

At Informatica, We "DATA". We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Informatica enables companies to unleash the power of data to become more agile, realize new growth opportunities, lead to new inventions resulting in intelligent market disruptions.

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader, including amazing, energetic team members; a globally diverse workplace; and a company dedicated to your success, growth and advancement.

EEO Employer Verbiage:

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

Follow us to meet our team, learn more about life, careers, and events at Informatica. Conquering the Impossible with data, come join #LifeAtINFA!

Travel Requirement: Up to 25%

Location_formattedLocationLong: Austin, Texas US


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Of Sales Operations

Soci

Posted 1 week ago

VIEW JOBS 1/10/2020 12:00:00 AM 2020-04-09T00:00 About Us: SOCi is the leading social media and reputation management platform built to address the complex needs of multi-location enterprise companies. An award-winning leader in the industry, SOCi has pioneered more than a dozen unique marketing tools to help multi-location brands oversee, maintain, and protect their brand at the national level, while simultaneously scaling presence across hundreds, sometimes thousands, of local pages. Our accolades include: * Inc. 500 honoree two years in a row (2018 and 2019) for Fastest Growing Companies in America * Entrepreneur magazine, Top 10 Marketing Provider for Franchise two years in a row * Local Visionary Award for "Best Social Media Solution for Multi-Location Retailers" * Business Review's Top 10 Start-Up's to Watch Responsibilities: * Enable our sales teams to work smarter, not harder by simplifying processes and providing easy access to information and resources needed to close sales * Leverage operational data to drive informed business decisions * Use data to identify and implement strategic operational improvement initiatives across the sales organization * Increase sales effectiveness by codifying and evolving Go-To-Market and sales best practices and you will enable productivity of the sales force and ensure a better customer experience * Coordinate sales forecasting, planning and budgeting processes used within the sales organization * Working closely with the executive and operations team on territory planning * Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts * Coordinate planning activities with other functions and stakeholders * Support the equitable assignment of salesforce quotas between business units and ensure quotas are optimally allocated to all sales channels and resources * Work to ensure all sales organization objectives are assigned in a timely fashion * Proactively identify opportunities for sales process improvement * Work to inspect sales process quality and prioritize opportunities for improvement * Assist sales management in understanding process bottlenecks and inconsistencies * Facilitate an organization of continuous process improvement * Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization * Recommend revisions to existing reports, or assist in the development of new reporting tools * Working closely with the systems operations manager on best practices on improving our CRM Salesforce.com and levering/enabling new technologies that will aid our Sales Team to be more effective * Monitor the assigned sales organization's compliance with required standards for maintaining CRM data * Work closely with sales management to optimize the effectiveness of the firm's technology investments * Coordinate training delivery to sales, sales management, and sales support personnel * Provide input to senior leadership in the development and administration of sales incentive compensation programs * Build strong internal-company relationships with other key management personnel * Direct and support the consistent implementation of company initiatives * Work with Accounting, Finance, and People and aid with sales incentive compensation administration, or when required to arbitrate or clarify the application of sales compensation program policies and procedures Qualifications: * 7+ years in Sales Operations (or equivalent function) * Bachelor's degree, MBA a plus * Proven track record in Sales Operations management at a rapidly growing software company / SaaS environment * Strong project management skills * Results oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines * Excellent interpersonal communication skills, written and oral * Strong analytical skills in interpreting data to recommend actions to management in a consultative manner * Ability to lead without the need for direct authority * Expert in MS Excel and Salesforce * Expert in sales methodology and the disciplines necessary to drive efficient sales execution at scale * Experience working with sales applications What's SOCi's culture like? Led by a team of industry experts, SOCi is leading the pack in Social Media and Reputation Management. Our passionate team of SOCialites work at convenient locations in both San Diego, CA and Austin, TX. We offer flexible PTO, comprehensive health & benefits packages and 401k (amongst many other perks). Every new team member is equipped with a MacBook laptop, tech accessories & SOCi swag. We are a fast-paced, agile environment where thought leadership and input is encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Soci Austin TX

Director Of Sales Operations

Informatica