Director Of Sales

Harbor Retirement Associates Sterling Heights , MI 48313

Posted 3 months ago

Essential Functions:

  • Maintains a high level of occupancy

  • Maintains up-to-date records of all communication with prospective customers using the appropriate lead management system specified by the Regional Dir. of Sales and Marketing

  • Overseas the tracking of prospective customer from initial contact through to close and move-in

  • Possesses and maintains a strong knowledge of the community, its benefits, and the services provided

  • Possesses and maintains a strong knowledge of all competitor's unique selling points, services provided and rates

  • Builds and maintains a positive and trusting relationship with prospects through listening and understanding needs and asking questions to acquire more information about specific situations

  • Remains current on unit status and vacancy map

  • Introduces prospective residents and family members to associates, as well as other residents providing opportunities for them to experience the benefits and warmth of the community

  • Guiding the prospect to make the decision that best fits their individual needs

  • Attempts to close early and often

  • Is able to overcome objections and close the sale

  • Meets sales, phone out and appointment standards on a consistent basis

  • Provides regular reports to the Regional Dir. of Sales & Marketing regarding sales achievements, status of interested prospects, and implementation of the marketing plan

  • Provides the family with all move-in paperwork and ensures that it is completed and returned within the specific time frame prior to move-in

  • Works with the Executive Director to schedule an assessment with the resident as required

  • Informs all associates of the pending move-in date and the necessary information about the resident

  • Assists the resident and their family with the transition process through on-going communication, sensitivity

  • Provides direction and support to other sales staff in achieving and exceeding the community's sales and move-in goals and reassurance

  • Works with the Regional Dir. of Sales & Marketing (if applicable) to establish exchange of information on inventory and other sales issues in order to anticipate and prioritize fast resale of cancelled contracts

  • Maintains and protects confidentiality or resident information

  • Carries out other duties as assigned by Regional Dir. of Sales & Marketing or Executive Director including any on-call responsibility

  • Attends required community meetings and completes required reports in a neat and timely manner

  • Availability to work evenings and weekends if necessary

Non-Essential Functions:

  • Leads by example exhibiting the CORE Values through servant leadership

  • Encourages teamwork and promotes company philosophy

  • Participates Life Enrichment activities when able

  • Is prompt and able to perform the required duties of the position on a regular, predictable basis

  • Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent

  • Becomes familiar and understands the steps for fire evacuation

  • All associates are responsible for maintaining a safe and secure environment for all community residents

Qualifications/Skills/Educational

Requirements:
  • Bachelor's Degree in related field required

  • Proven sales track record; effective selling and closing skills

  • Two (2) years in the senior sales and marketing environment

  • Public relations experience preferred

  • Strong leadership skills with a minimum of two (2) years experience in supervising and management

  • One to two years related experience and/or training or equivalent combination of education and experience

  • Experience using Microsoft Office and Outlook software. Mid-level typing skills required

  • Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts

  • Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. Able to manage revenue and expense budget

  • Knowledge of current Federal and State laws pertaining to IL, AL, MC, SNF communities respectively

  • Able to make independent decisions

  • Must be able to generate a warm, friendly and caring manner on first impression

  • Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA) regulations in all aspects of the job including sales presentations and marketing materials

  • Must possess a passion to work with and around senior citizens

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Regional Technology Director

Ascension Health

Posted 1 week ago

VIEW JOBS 1/17/2020 12:00:00 AM 2020-04-16T00:00 We Are Hiring Join a team that is transforming healthcare delivery with technology At Ascension Health, we are working hard to change the way healthcare is delivered - to be more person-centric, caregiver-friendly, insight-led and digital-first. We are doing this by bringing modern architecture, design thinking, advanced analytics and automation to healthcare. In order to achieve our vision, we are in the process of building a world class technology team in an environment that inspires innovation, creativity and bold aspirations. We are looking for proven Health Information Technology (HIT) leaders and thinkers to help build and lead an extraordinary team that has the potential to change healthcare at one of the largest mission-driven healthcare institutions in the country, and set the tone for the future of the industry itself. Why Join Ascension? Ascension Technologies leverages technology to create collaborative solutions that improve everyday health decisions. The technology enables seamless access to data across all applications transforming the customer experience when interacting with technology and enhancing our ability across Ascension to better serve communities with greater agility and responsiveness. It is used to provide insightful use of automation and data-drive improvements to enhance the provider, patient and consumer experience as well as keeping cybersecruity with a strong posture to protect data and other valuable assets. Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. What You Will Do Ascension is looking for leaders who have experience helping customers solve large-scale problems with technology. The Regional Technology Director (RTD) provides leadership and guidance to business and technology partners creating strategic alignment within assigned ministry and the technology requirements (business case, project charter, TCO, etc.) of the enterprise. Recommends solutions and service offerings to meet strategic market needs. Influences ministry strategy for new and existing programs and systems to align with product and service standards. Brokers prioritization and delivery commitment based on capacity and business value to the organization. Oversees activities and resources for assigned ministry and orchestrates delivery through to a high standard and customer satisfaction. Responsibilities: * Collaborative partner/relationship manager * Be a consultative partner to the senior leaders in ministry on all technology topics and articulate short and long term trade-offs on technology decisions * Drive discipline in ideation, demand management, and portfolio prioritization within the market * Track value delivered on technology projects post deployment * Serves on ministry governance councils as a technology partner and advisor. * IT Strategy/tech SME * Shape and influence the market's vision for using technology * Be an advocate for market needs through the integrated technology governance process * Facilitate support across AT during a crisis * Integrates solutions * Oversees requirements and business case development when needed * Promote new solutions, methods to improve business processes, efficiency and effectiveness or value delivered to customers * Initiate and leads teams through change by communicating a compelling case for change Base location: Sterling Heights, MI Required Travel: Moderate travel (approximately 10-20% travel) Key Performance Indicators: * Demonstrated experience in managing one or more of the aforementioned programs * Exceptional interpersonal skills and a record of building trust-based relationships with business leaders, counseling them on broad ranging technology-related topics * Demonstrated ability to navigate complex organizations and build consensus on priorities * Deep, intuitive understanding of technology trends and capabilities across commercial systems, digital technologies, analytics, and design * Ability to build demand roadmaps and communicate priorities to central technology organizations * Experience developing of technology business cases * Track record of successfully working with customers to implement large-scale, complex technology systems (e.g., EHR, ERP platform) within their environment, minimizing disruption to business/clinical processes * Experience leading cross-functional teams including clinicians, providers, patient care staff, consumers, engineers/software developers What You Will Need Education: * Bachelor's degree * Master's degree preferred Work Experience: * 3+ years managing large accounts of complex organizations, preferred - having worked in healthcare, for a technology development and/or services company. * 7+ years leading technology delivery for a complex organization or business unit Equal Employment Opportunity Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf EEO is the Law Poster Supplement http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf E-Verify Statement Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (link to E-verify site) Ascension Health Sterling Heights MI

Director Of Sales

Harbor Retirement Associates