Director Of Risk Management (New York New York - Las Vegas)

MGM Resorts New York , NY 10007

Posted 2 months ago

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

The Property Risk Manager is responsible with assuring safe operations at their property through effective risk control, risk analysis and maximization of risk transference to responsibility third parties as well as to provide valuable leadership and support to all departments and senior management in line with Corporate Risk Management policies and procedures. All duties are performed in accordance with department, property and MGM Resorts International Management policies, practices and procedures.

  • Create, establish and monitor risk control/loss prevention programs.

  • Assess property policies and procedures that directly impacts liability issues.

  • Build and maintain relationship of property risk management with Corporate Risk Management and Legal.

  • Review on a regular basis all available risk data to monitor and respond to existing or changing hazard information.

  • Review, track and monitor property certificates of insurance (COI) as well as conduct COI audits on a regular basis.

  • Direct key risk management projects with property departments in coordination with Corporate Risk Management.

  • Develop detailed knowledge of the risk exposure at their property based upon premises and operational exposure.

  • Provide direction to Risk Management staff in the proper and prompt handling of property events and guest complaints.

  • Develop and conduct general liability, risk control/loss prevention training for security and other property departments.

  • Frequently walk the property performing written audits of key risk issues involving both property and casualty safety issues.

  • Motivate, lead and instruct property Risk Management Coordinator(s) in handling of "events" and follow up of guest complaints.

  • Lead Property Risk Management Team in assisting Corporate Risk Management and Legal with investigations of guest claims and Discovery as is needed.

  • Complete cause and source investigation on both severity and frequency of liability losses to determine if procedural changes or training are warranted.

  • At the request of MGM Resorts International Corporate Risk Management and Legal, assist with investigations of claims and with responses to Discovery.

  • Assure contractor/vendor compliance with MGM Resorts International Operation policies, practices and procedures specifically related to obligations to provide insurance.

  • Maintain ongoing knowledge of all events involving contractors and vendors. Review contract scope and language, with specific emphasis on indemnity and insurance requirements.

  • Identifies and assesses risk/exposures while cultivating and developing property risk control programs to reduce/eliminate risks/exposures in compliance with Corporate Risk Management standards.

  • Maintain regular communication with any and all departments regarding risk control/loss prevention and liability safety issues to assure their compliance with MGM Resorts International Operation policies, practices and procedures.

  • Performs all other job-related duties as requested.

Required:

  • A Bachelor's degree in a related field or equivalent education and work experience.

  • At least 6 years of experience handling property and casualty claims, including loss control, with at least 3 of these years in a supervisory capacity.

  • Ability to be detail oriented and reliable.

  • Ability to have high-level judgement and decision-making abilities.

  • Ability to have excellent organizational and time management skills.

  • Ability to have excellent oral and written communication skills to convey information effectively.

  • Ability to use mature, solid judgement and discretion always when dealing with confidential matters and information.

  • Ability to manage and motivate staff, property department personnel and property management to achieve overall success with corporate risk management objectives.

  • Working knowledge of principles of property and casualty insurance, risk control/loss prevention and fundamentals of tort laws.

  • Working knowledge of active listening, deductive/inductive reasoning, critical thinking, negotiating, diplomacy and problem-solving skills.

  • Working knowledge of claims data base systems, varied computer systems and applications including but not limited to Microsoft Windows Outlook, Word, Excel, Access and PowerPoint.

  • Working knowledge of active listening, deductive/inductive reasoning, critical thinking, negotiating, diplomacy and problem-solving skills.

  • Excellent customer service skills.

  • Able to lead and mentor a team.

  • Have interpersonal skill to deal effectively with all business contacts.

  • Professional appearance and demeanor.

  • Work varied shifts, including weekends and holidays.

  • High school diploma or equivalent.

  • Able to effectively communicate in English, in both written and oral forms.

Preferred:

  • At least 3 years of experience in gaming/hospitality claims.

  • Previous experience working in a similar resort setting.

  • This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job

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Director Of Risk Management (New York New York - Las Vegas)

MGM Resorts