Director Of Resource Sharing & Interlibrary Loan (Open Rank)

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Closing Date:

07/08/2024

Type of Position:

Faculty - Tenure/Tenure Track

Workstudy Position:

No

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Research and Learning

Department's Website:

https://libraries.uark.edu/

Summary of Job Duties:

This position is a tenure-track, twelve-month faculty appointment at the rank of Assistant Librarian / Assistant Professor or Associate Librarian / Associate Professor.

The University of Arkansas Libraries invite nominations and applications for the position of Director of Resource Sharing and Interlibrary Loan. The Libraries seek candidates dedicated to active leadership with demonstrated experience with management and policy creation.

The director supports a department of staff and student employees, defining departmental goals for this key library service, informed by patron needs, changes in software, technologies, and trends in the field. The director is responsible for all aspects of the day-to-day operations of the department. This unit collaborates with other libraries to obtain access to library resources requested by University of Arkansas students, faculty, and staff that are not owned by our University Libraries.

The unit reciprocates by providing similar services to other libraries. The unit also delivers scans of University Libraries' articles and chapters requested by our students, faculty, and staff. In addition to providing coordination of the unit's services and operations, the person in this position oversees processing of incoming borrowing and lending requests.

The Libraries seek candidates who are receptive to and foster new ideas and who have demonstrated collaboration and open communication skills. Additional key attributes are the ability to establish and promote successful partnerships with other university departments, provide excellent services, and to adapt or develop programs and services that support positive change within the institution.

Along with performance, the responsibilities of this position include research and creative work, and service in keeping with the faculty requirements of the University of Arkansas. This position reports to the Senior Associate Dean for Research and Learning.

Relocation allowance available. Benefits include TIAA or Fidelity Investments, 22 days of annual leave, tuition reduction, and health insurance.

Core Responsibilities:

• Provide leadership, management, and advocacy for the department to advance the department in alignment with the Libraires' vision, mission, and goals.

• Oversee a department of 5 full-time staff. Directly supervise, provide guidance, and mentor staff members regarding program development, coordination of projects, and optimization of operational effectiveness.
  
  Select and coordinate training for staff, and/or provide orientation of new staff. Support professional development opportunities for staff. Assist with hiring, training, and supervision of the unit's student employees, as needed. Provide staff/student backup as needed to ensure continuity of service.

• Review, document, analyze, evaluate activities, workflow, and policies to determine priorities and evaluate the unit's operational effectiveness. Disseminate, interpret, and negotiate policies, procedures, and goals in verbal and written form to ensure that the unit's operations are clearly understood and documented. Prepare fiscal, statistical and activity reports as needed for consortia, and the Libraries' administration.

• Develop new protocols as needed for services and keep abreast of trends and new technology in resource sharing to determine relevant changes for the unit.

• Ensure strong collaboration and cooperation with User Services, and Research and Instruction, Special Collections, and Collections and Open Initiatives.

• Represent Resource Sharing and Interlibrary Loan on the Libraries' Management Council.

• Participate in university director/department head functions and meetings.

• Participate in state, regional, or national opportunities to study, promote and/or improve services. Serve as the Libraries' resource-sharing representative to state, regional and national organizations.

• Serve actively on library and university committees and teams, pursue involvement in professional organizations or associations, and develop professionally through research, publishing, presentations, or grant-writing.

Qualifications:

Minimum Qualifications:

• Master's degree in library or information science from an ALA-accredited institution or equivalent institution

• Previous supervisory/management experience

• Demonstrated experience providing service in a resource sharing/interlibrary loan environment

• Demonstrated knowledge with variety of library service and content management systems and software utilized in academic libraries

Preferred Qualifications:

• Experience in an academic library

• Evidence of strong customer service orientation

• Familiarity with ILLiad, RAPIDILL, or ALMA LSP

• Demonstrated commitment to student and faculty success

• Strong desire and demonstrated ability to remain current on trends and learn new skills, tools, and technologies

Knowledge, Skills, and Abilities:

• Demonstrated service orientation skills

• Excellent communication skills

• Ability to build teams, supervise others effectively, and foster a respectful, positive environment

• Ability to design and develop efficient, effective workflows and processes

• Demonstrated initiative and flexibility

Additional Information:

University Libraries:

The University of Arkansas Libraries are in the midst of an exciting period of growth. Multiple facilities are currently undergoing renovations, which will result in the creation of spaces for innovative programming and resources.

Under the new campus and University Libraries leadership, our collection is expanding to meet the growing research and instructional needs of our institution. New faculty positions and reimagined ones, combined with our facilities changes and collection growth, are transforming the University Libraries and our role on campus.

The University Libraries share the stewardship of the University's goals and take responsibility for the health of the research and teaching collections and programs that further support the academic mission. The University Libraries are comprised of Mullins Library and three branch libraries:

Chemistry and Biochemistry, Fine Arts, and Physics, as well as two off-site facilities including an architecturally unique climate and humidity controlled 27,000 sq. ft. high density storage facility. The University of Arkansas' School of Law also houses the Young Law Library. For more information, visit the Libraries' home page: https://libraries.uark.edu

Values of the University Libraries:

The University of Arkansas Libraries aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

The University of Arkansas Libraries believe that the responsibility for creating, supporting, and maintaining a positive and welcoming workplace environment belongs to all of us. We can strengthen our organization and foster mutual respect by approaching each other and our work with intentional goodwill, honesty, empathy, trust and a commitment to open communication and mutual accountability. We are dedicated to creating an inclusive workplace and encourage individuals from all backgrounds to apply.

Salary Information:

Minimum salary: $70,000, commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, Curriculum Vitae, List of three Professional References (name, email, business title)

Optional Documents:

Other (see special instructions for details), Proof of Veteran Status

Recruitment Contact Information:

Adriana Gonzalez, Senior Associate Dean for Research and Learning, ag131@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

When completing your application, please upload the following: letter of application highlighting education and experience related to the position qualifications, curriculum vitae, and a list of three current references (names, addresses, emails, and telephone numbers). Candidates who received international degrees in library and information science not accredited by ALA will need to submit the foreign credential evaluation determination.

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment.

Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing.

A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases.

Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes