Sandhills Community College Pinehurst , NC 28370
Posted 2 weeks ago
At Sandhills Community College, we are committed to the health and well-being of our employees, their families, and children across North Carolina. Recently, we became a Family Forward NC Certified Employer. Family Forward NC Employer Certifications, issued by the North Carolina Early Childhood Foundation's (NCECF) Family Forward NC initiative, designate employers that offer policies and practices that support the health and well-being of working families and children.
Summary
The Director of Records and Registration is responsible for managing registration and academic records processes for the college. The Director is charged with supervising departmental staff and playing a key role in the overall mission of the Division of Student Services and Enrollment Management. This position functions include compliance oversight with state and federal reporting, maintaining certain functions within the Self-Service platform, and coordinating the college's graduation processes to include the commencement ceremony. Additionally the Director ensures that the department provides general customer service for the Division of Student Services and Enrollment Management.
Essential Functions
Coordinate registration & purge processes
Supervise the coordination, evaluation and certification of all graduation applications, while overseeing the student graduation process to include rehearsal and ceremony
Assist the Vice President of Student Services in coordinating the graduation event
Supervise & manage the support staff of the department
Provide leadership and develop appropriate recommendations for the implementation of technology to support enhanced services offered through the office of records and registration
Ensure compliance with state and federal regulations
Monitor policies & procedures of the department to ensure alignment with college mission
Ensure security of academic records
Oversee evaluation of academic credit transferred to the college
Responsible for collecting, recording, maintaining and reporting of student records within FERPA guidelines, e.g., grades, registration data, transcripts, etc.
Coordinate the compilation & transmission of required federal and state reports
Provide training for registration & student information access
Oversee provision of student transcripts
Problem solve the research, analysis and resolution of student disputes as they relate to records and registration
Ensure efficient use of technology for processes and communication
Ensure successful maintenance of electronic student records and oversee processes to complete scanning all remaining hard copy records in the vault.
Ensure compliance with retention and disposition of student related records in accordance with federal, state and college policies
Qualifications
Bachelors Degree required
3 years experience in a higher education environment preferred
Knowledge of Colleague Student Record System preferred
Ability to work effectively and collegiately with students, faculty, and staff
Demonstrated comparable knowledge, skills, experience acceptable
Excellent computer skills, as well as, verbal and written communication skills
Ability to provide excellent customer service
Demonstrate the core value of helpfulness
Sandhills Community College does not discriminate on the basis of race, color, gender, ethnic or national origin, sex, sexual orientation, gender identity, marital or parental status, religion, age, ancestry, mental or physical disability, military status or veteran status.
Sandhills Community College