Dignity Health San Bernardino , CA 92401
Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word, Dignity Health St. Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San Bernardino, California.
The hospital offers a full complement of services, including the Inland Empire Heart and Vascular Institute, an award-winning orthopedics program, surgical weight loss, and is an official Neurovascular Stroke Center, as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/stbernardinemedical for more information.
Responsible for the design, coordination, implementation and management of the Performance Improvement (PI) plan and identify opportunities for improved patient care, incorporate evidence-based practices, and improve patient outcomes.
Provides leadership in defining, implementing and integrating quality, safety, service and efficiency strategies into the plans, policies, and organizational processes that affect the organization's operations and strategic direction. Principal Duties and Accountabilities:
Establishes performance improvement goals annually with relevant stakeholders, ensures that the PI plan and the hospital-focused projects for the year are implemented and effectiveness evaluated annually.
Provides leadership in developing quality improvement training programs and coaches organizational clinical/service lines and operational/support departments in quality improvement principles.
Develops and implements processes and formats that support data collection, aggregation, analysis, and action planning. Assures data is managed appropriately and disseminated to appropriate leadership staff.
Collaborates with the Medical Staff and Organizational Leadership to develop and enhance safe patient care while achieving optimal outcomes, including the organization's peer review program and ongoing and focused practitioner evaluation.
QualificationsEducation and Experience:
Bachelor's degree in a healthcare-related field or an equivalent combination of education and experience.
Minimum of five (5) years of progressive management responsibility in an acute care setting, three (3) of which is related to managing an organization's Quality Improvement Program preferred. Minimum of two (2) years of clinical, patient care experience or equivalent.
Experience developing and implementing clinical, service and operational process improvement initiatives, both small and large scale. Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma, LEAN). Current knowledge of accreditation and regulatory requirements for acute and ambulatory care services (e.g. state, federal, local regulations; Joint Commission, etc.). Intermediate word processing (e.g.
MS Word), presentation (e.g.
MS PowerPoint), spreadsheet (e.g.
MS Excel) and database knowledge.