Director Of Product Management, Best In Class Programs & Experiences

Wayfair LLC Boston , MA 02298

Posted 5 months ago

Wayfair is looking for a senior, entrepreneurial Product leader who is passionate about creating amazing consumer products at scale, and building high-performing product teams from scratch. Reporting to our Head of Product, the person in this role will own product strategy and execution for one of Wayfair's most important strategic priorities: to ensure a best-in-class shopping experience for millions of products across hundreds of product categories, for all of our brands and geographies.

At the heart of this role lies a really hard question: how can we perfect the shopping experience for millions of customers shopping a catalog with millions of diverse, often complex products (e.g., grills, beds, wall art, rugs, flatware) in ways that are simple and cohesive on the front end, and scalable on the back end?

This role offers the opportunity to transform the way millions of consumers around the world create homes they love, have a major impact at a rapidly growing $10B public company, partner with senior executives across the company on a high-profile initiative, and build a large cross-functional team of product managers, software engineers, product designers, analysts and data scientists.

Responsibilities:

  • Establish vision, strategy and roadmap for how we refine our shopping experience within each product category while maintaining a cohesive overall site experience. This strategy will include both feature and platform development.

  • Partner closely with senior executives in Site Merchandising, Category Management and Product to ensure tight alignment on strategy, prioritization, decision-making processes, communication processes and product delivery. You will be a core part of a senior cross-functional leadership team.

  • Build a product team essentially from scratch: this is a brand new team with a few PMs; we have budget approval (and a strategic imperative) to build the team aggressively. Within 6-12 months this team will have ~15-20 PMs (including Directors and Associate Directors), ~50 dedicated engineers, ~15 product designers and ~10 analysts. You'll build the team, and ensure the team has a high degree of psychological safety and impact orientation.

  • Lead your teams to deliver business impact by launching and iteratively optimizing products that improve our user experience in ways that lead to measurable gains in our core CLV-related metrics (e.g., visit frequency, conversion rates, average order values, return rates, NPS).

  • As a member of our Product leadership team, help us continually improve our overall department across a variety of topics: recruiting, learning & development, team culture, product development processes, partnering with other Wayfair departments and external speaking/content generation.

Qualifications:

  • 10+ years' Product Management experience, with preference for candidates with a mix of start-up and large-company experience (and/or candidates who have started new products/initiatives within large companies).

  • 5+ years' experience successfully leading and growing teams that are highly effective both in terms of impact and team culture.

  • Passionate about building functional and engaging user experiences.

  • Excellent analytical skills with demonstrated experience with hypothesis-driven learning and turning data into actionable insights.

  • Deep understanding of business strategy and metrics.

  • Superior communication skills with demonstrated ability to navigate a complex organization and generate buy-in for ideas and plans.

  • Technical background, or technical orientation preferred.

  • Strong cross-functional leadership experience.

  • Entrepreneurial mindset, with a bias for action and ability to deal with extreme ambiguity and rapidly changing environments.

  • Bachelor's degree in either a technology or business discipline preferred

About Wayfair Inc.

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, dcor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home

  • Joss & Main, where beautiful furniture and finds meet irresistible savings

  • AllModern, unbelievable prices on everything modern

  • Birch Lane, a collection of classic furnishings and timeless home dcor

  • Perigold, unparalleled access to the finest home dcor and furnishings

Wayfair generated $5.2 billion in net revenue for the twelve months ended March 31, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 8,700 people.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Of Product Management

Jenzabar

Posted 1 week ago

VIEW JOBS 11/30/2018 12:00:00 AM 2019-02-28T00:00 <p><strong>POSITION SUMMARY</strong></p> <p>Jenzabar is in search of a Director of Product Management. The candidate for this position will have extensive experience in Product Management. They will provide strategy, identify growth opportunities, determine business objectives and lead the team of Product Managers. With the help of Marketing, Sales and Product Development, they will conduct market research supported by on-going visits to customers to specify the best value for market requirements. The research will test product theories, determine features and functions, develop user experience effectiveness, and leverage product innovation. This role will require lean start-up experience. This will help in determining the product roadmap and timing to ensure timeliness to market. The Director of Product Management will be held accountable for the success of Jenzabar products in the market and for leading a highly productive team. If you love working with innovative technologies, designing cutting-edge products, and working tirelessly to achieve success, then this is the role for you. This role will be expected to travel up to 30%. This position reports to the CEO. </p> <p><strong>ESSENTIAL TASKS</strong></p> <p>• Responsible for overall strategic vision and plan for products and the entire portfolio in order to achieve or exceed strategic goals for market share, top-line, and profit growth.</p> <p>• Manage a profitable P&amp;L and develop a strategic business plan for all Jenzabar products. Must be objective and willing to make hard choices regarding investment prioritization for the good of the overall organization.</p> <p>• Provide outstanding leadership to the team and build process to support the strategy of the company.</p> <p>• Provide lean start-up principles in work with the team.</p> <p>• Understand, analyze, identify, define, and size market segments and sub-segments.</p> <p>• Understands essential aspects of OPM learning design with emphasis on digital learning solutions that address customer workflow and learning challenges. Ability to bring winning customer driven solutions to market in an effective and efficient manner.</p> <p>• Bring customer-focused solutions that have strong value propositions, meet demonstrated market needs, and provide unique competitive advantage.</p> <p>• Anticipate discipline and industry trends, with a focus on solutions grounded in a market knowledge gained through data-driven market research.</p> <p>• Manage product lifecycle of multiple products simultaneously within scope and budget.</p> <p>• Fully understand and track all product activity that affects Jenzabar products, including any product launches/enhancements and competitor movement. Develop a keen understanding of all competitors; develop an ability to anticipate competitor activity as it pertains to product or subject area.</p> <p>• Identify and test product ideas within segments, including the administration of focus groups, advisory boards, reviews, customer meetings and sensing as appropriate.</p> <p>• Regularly analyze product and portfolio plans to align forecasting and measurement of progress towards goals; provide business case for investment decisions. Suggest and monitor production budgets and schedules.</p> <p>• Works closely with colleagues in other functional areas (Development, Marketing, Sales) to convey the strategic vision for the products, provides candid feedback that supports the vision and execution and which leads to goal achievement.</p> <p>• Participates in appropriate Development and Marketing activities.</p> <p>• Makes presentations at company sales meetings, campus visits, and academic conventions in support of sales efforts and to drive sales. </p> <p>• Provide thought leadership on pricing, business model strategies, and setting business goals.</p><p><strong>Requirements</strong></p><p><strong>Preferred Skills and Experience</strong></p><ul> <li>Proven experience as a Product Manager or similar role</li> <li>Knowledge of the market and industry</li> <li>Experience in product lifecycle management</li> <li>Background in software development and program management is preferred</li> <li>Knowledge of Agile software development and lean startup practices</li> <li>Organizational and leadership abilities in a managerial capacity</li> <li>Excellent communication skills</li> <li>Problem-solving aptitude &amp; creative thinking skills</li> <li>BS/BA in Computer Science, Engineering or related field</li> </ul><p><strong>Benefits</strong></p><p>Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance</p> Jenzabar Boston MA

Director Of Product Management, Best In Class Programs & Experiences

Wayfair LLC