Catholic Charities is seeking a Director of Planning and Quality Assurance
Responsible for planning, organizing, directing and leading the personnel and work process of Performance Quality Improvement and Program Development. Scope of responsibly encompasses all settings of the organization. The Director will have intimate familiarity with the key elements of the agency's strategic plan. The candidate will have detailed understanding and can skillfully use the techniques of quality improvement, program development, outcomes measurement, and statistical analysis. Assures all programs meet or exceed the stated goals and is responsible for conformance to regulatory requirements, contractual obligations, and agency's policies. In addition, functions as ombudsman for the agency.
The position will be responsible for the development of new programs and/or research initiatives that generate revenue to help support agency programs, initiatives, and administrative costs.
The position involves an entrepreneurial spirit that is alert to opportunities, aware of important shifts in funding, and works with the Chief Executive Officer or designee to incorporate this information into agency planning. The position will also involve the continuing effort to communicate and market the agency's programs, philosophy, values, goals, and achievements to potential funders and the public.
Master level: MSW, Human Services, MPH, MBA, or related field
10 years experience in management
Working knowledge of management
Benchmarking, contracting, outcome measurement and quality tools
Strong technology skills
Knowledge of federal and state laws as relevant to program operations
Auditing procedures, HIPAA, COA, and public and private funding sources
Knowledge of state and federal funding sources for non-profit social service agencies
Experience with and knowledge of multi service agency operations, program delivery, budgeting, quality assurance and outcome measures management techniques.
Is outcome and results oriented.
Listens, speaks, and acts in a way that results in effective action.
Conveys complex information accurately, clearly, and concisely in verbal and written form.
Creates an atmosphere that results in timely and accurate information flow between self and others.
Provides insight to others by offering help, advice, and assistance based on own expertise and experience.
Demonstrates personal commitment to organization's vision and mission.
Anticipates and resolves problems objectively and quickly eliminates barriers to progress.
Achieves superior results by utilizing technical knowledge base to meet objectives.
Maintains and utilizes proficiency on all current functional trends and best practices.
Continuously upgrades technical/functional skills to meet current job objectives and further developmental goals.
Self motivated and able to work independently to effectively implement work plans.
Able to multi-task and organize time and data efficiently.
Enhances and contributes to teamwork.
Full Time - 35 hours per week.
Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities and for Licensed Clinicians ability to apply for the education Loan Forgiveness Program under The National Services Health Corp.
For Work Life Balance: Generous paid time off, including vacation, and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling
Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class.
EEO/ AA/ M-F/ VET/ DISABLED.
Catholic Charities, Archdiocese Of Hartford