Director Of Parking Operations

Job Summary:

About the Position:

This position is a part of our Transportation department within the Facilities Planning and Management Division at UW-Madison. This position will assist the Assistant Vice Chancellor as part of the Transportation Services senior leadership team in the parking compliance, facility maintenance, parking operations, fiscal, administrative, and customer interface functions of the department, which provides an array of parking-related services for the University campus community. Will also manage and assist with developing and overseeing production, communication, and/or distribution of informational material related to Transportation Services including maps, brochures, permits, orientation material, construction projects, delays in service, etc. This position will implement and supervise standard operating procedures for ensuring that Transportation services meet or exceed customer expectations which includes complaint resolution by responding and surveying customers for feedback. Will oversee the parking operations (parking compliance, field services, facility maintenance, and parking operations units) and parking services (special events and marketing customer services, appeals and communications team) units. The expected schedule for this position is Monday

• Friday 8:00 a.m.

• 4:30 p.m.

About our Transportation Services department:

UW Transportation Services is a department within Facilities Planning and Management (FP&M) on the UW-Madison campus. We serve a variety of customers with a diverse set of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community. Primary functions include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.

About the Division of Facilities Planning& Management (FP&M):

The Division of Facilities Planning& Management (FP&M) is a full-spectrum service organization that builds, maintains, and operates the physical environment of UW-Madison in the university's education, research, and outreach activities. We are responsible for everything from the building projects that change the face of campus to the flowers

that beautify the grounds.

Responsibilities:

Provides leadership and direction for the institution on parking issues. Develops and implements the resource allocation plan, budget, policy development, and communication to ensure institutional parking operational needs are met.

• 20% Directs strategic planning initiatives and establishes parking objectives to ensure appropriate use of financial, administrative, and staffing resources in alignment with the strategic plan
• 20% Develops and implements parking policies and procedures to comply with regulations, institutional policies, and institution objectives
• 20% Supervises finance, customer service, maintenance, field service, special event, booth, and communication managerial staff and determines unit personnel needs and the personnel resource allocation plan including hiring, training, supervision, and resolution of personnel issues
• 15% Develops and audits the unit budget to ensure long-term solvency and the ability to meet fiscal commitments to parking improvements
• 15% Serves as the unit liaison to internal and external stakeholder groups on parking issues to understand program needs and priorities and engages in joint problem-solving
• 10% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred

Bachelor's Degree business, public administration or related field

Qualifications:

Required:

• Bachelor's Degree in business, public administration, or related field with an additional 5 years of work experience in a position comparable in scope and complexity

• 5 years experience managing complex parking/transportation programs

• Project management experience

• Knowledge of urban planning or transportation planning and best practices

• Experience with short- and long-term budget forecasting

• Exceptional communication, customer service, and collaboration skills

• Driver's License in accordance with UW- Risk Management requirements

Preferred:

• Experience managing parking/transportation programs in a higher education or medical campus environment

• CAPP or other professional accreditation

• Experience with managing special event parking on a higher education campus.

License/Certification:

Required

Drivers License

• Valid and Meets UW Risk Management Standards

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $145,000 ANNUAL (12 months)

Depending on Qualifications

The minimum rate for this position is $145,000 but is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see below for more information: https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.

Additional Information:

A criminal background check will be conducted on all finalists.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, or a foreign national authorized to work in the United States without need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal web pages, supervisor names, and/or citizenship

How to Apply:

We encourage you to apply as you may be just the right candidate for this role!. Your cover letter or resume is the ideal place for you to share how your qualifications and experience will translate to this position and showcase your unique talents.

To begin the application process, click the "apply now" button. Please submit a resume and cover letter. In your application materials, detail your experience as it pertains to this position.

Finalists will be asked to provide a list of at least three professional references with titles, emails, and phone numbers (including at least one supervisory reference). Please note that references will not be contacted without your prior knowledge.

Contact:

Passion Malotky

passion.malotky@wisc.edu

608-890-1852

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Parking Op Dir (Inst)(FP100)

Department(s):

A71-FACILITIES PLNG AND MGMT/TRANS SERV/DIR OFFICE

Employment Class:

Limited

Job Number:

301911-LI

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.