Director Of Operations

Surgical Care Affiliates Orlando , FL 32801

Posted 3 months ago


SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit

Accountabilities / Responsibilities

This highly visible leader will be responsible for managing and assisting in the operations of several ambulatory surgery centers in Florida and assisting in the strategic vision for the market. This role offers the opportunity for a unique leader with creativity, strong business acumen, and superior communication and relationship skills to make a significant and meaningful impact on healthcare delivery and the triple aim. Reporting directly to the Vice President of Operations, the Director of Operations will be an integral member of the field operations leadership team.


  • Live SCA's Values and model the way for his/her team.

  • Lead the "SCA Way" which is focused on: the highest standards of integrity in all respects; strategically driving improved and positive outcomes through continuous improvement in all areas of the business including topline growth, cost management, clinical quality, physician satisfaction, and teammate satisfaction

  • Lead the process of setting the strategic direction for the market and each center in the region in order to achieve short and long term goals

  • P&L responsibility for the region including annual budget development and monthly income statement analysis

  • Manage all strategic and day-to-day operational aspects of the region with an emphasis on physician and teammate relationships, performance improvement, productivity, and bottom-line results

  • Drive organizational capability by building a highly committed and talented management team at each center; coaching and mentoring incumbents and bringing in additional talent as needed

  • Oversee the development of center level marketing strategies to effectively differentiate the centers from competitors in order to optimize growth in market share

  • Partner with sales or work independently to recruit new Physicians and/or partners to each center

  • Be the market expert of your region, understanding the relationship dynamics of different health systems and physician groups and how they impact each of your centers and your overall strategic vision

  • Directly manage a team of CEOs or DONs, and provide mentorship and guidance to their broader teams

  • Work cross functionally with finance, marketing, legal, supply chain, revenue cycle, and clinical leadership to gain alignment and achieve goals

  • Provide employees with the authority, accountability, training, coaching, and resources to achieve their full potential and successfully drive the company's performance

  • Establish, maintain, and deepen relationships with health system partners and physicians


  • Growth-minded entrepreneur with a will to win; nimble self-starter, team player with ability to strategize, develop, and execute projects on time and within budget with little to no guidance or support

  • Experience with P&L management, budget development, and using data analytics to problem solve and drive change

  • Ability to strategize better systems and processes to re-engineer work to advance clinical quality and marketplace competitiveness

  • Ability to work and lead with composure in a fast-paced environment with aggressive deadlines

  • Create and provide systems, support, and resources to improve and strengthen SCA's position as partner of choice for surgical care

  • Strong interpersonal skills and ability to influence and lead in a complex, multi-stakeholder environment

  • Superior communication and presentation skills with an ability to communicate verbally and written with stakeholders and senior leadership

  • Bachelor's degree required, MBA, MHA, or advanced degree preferred, with 5-10 years management experience in ASC operations or hospital outpatient centers is preferred

  • Ability to travel across designated market region a significant amount of

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Director Of Operations

Surgical Care Affiliates