Director Of Operations

Position Details

Position Information

Recruitment/Posting Title Director of Operations Job Category Staff & Executive Department UG Educ & Student Success-Cmd Overview

Ranked #49 in U.S. News & World Report's list of Best Public Colleges and Universities, Rutgers University-Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers-Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University-Camden among its "Best Bang for the Buck" universities and best national research universities. Recently, Rutgers-Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.

Posting Summary

Reporting to the Vice Chancellor of Student Academic Success, the Director of Operations is a vital Division of Student Academic Success (SAS) senior team member and collaborates with various Rutgers Camden stakeholders to lead, facilitate, and manage an innovative student success agenda. The incumbent supports the Division's overall mission, strategic plan implementation and goals, grant writing and serves as an initiator, liaison, and driver for projects and initiatives central to student success and the College's overall commitment to excellence in serving and supporting a diverse student body.

The director of operations will oversee all administrative management, project management, and supervision of the daily operations for the student academic success division. This position will organize, track, and ensures accurate and timely processing of requests and actions of all direct reports to the Vice Chancellor of SAS. The Director requires outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that allow the Division leadership and staff to achieve strategic goals, compliance, and execution of duties within the Division and campus as needed. This position will also be responsible for oversight in managing complex situations and a myriad of division and campus-wide programming. The director of operations will work closely with Division leadership and senior staff to strategize and develop policies, plans and systems that will allow the Division to run efficiently and effectively.

The incumbent works independently with broadly defined work objectives and limited review of overall results. Performs professional work that requires specialized knowledge and confidentiality in one or more fields of management/administration, student retention, student success strategies, event planning and management, and a solid understanding, use, and application of concepts, theories, principles, practices, regulations, terminology, and applied bases in area of specialization.

This position must be able to handle complex, high-level multitasking with professionalism and efficiency. They must be able to handle highly confidential information and work professionally with faculty, staff, and students.

Position Status Full Time Hours Per Week 37.5 Daily Work Shift Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

FLSA Exempt Grade 07 Position Salary Starting salary will be commensurate with qualifications and experience, within university policy and salary schedules, as well as departmental budgets. Annual Minimum Salary 88210.000 Annual Mid Range Salary 111651.500 Annual Maximum Salary 135093.000 Standard Hours 37.50 Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

Bachelor's degree in (psychology, higher education leadership, public policy/public administration) or equivalent combination of education and experience plus five years of relevant experience with project management, communications, program development, and/or grant management.

Certifications/Licenses Required Knowledge, Skills, and Abilities

Bachelor's degree in (psychology, higher education leadership, public policy/public administration) or equivalent combination of education and experience plus five years of relevant experience with project management, communications, program development, and/or grant management.

• Demonstrated experience in developing student learning outcomes, data analysis, and reporting.

• Ability and willingness to work collaboratively.

• Working knowledge of student development theory, appreciative advising model, and other

student-centered approaches.

• Ability to process/analyze complex information and effectively communicate it to stakeholders.

• Attention to detail and the ability to follow through and complete tasks with minimal direction.

• Strong written, verbal, and interpersonal communication skills.

• Ability to function in multi-campus and team environments.

• Ability to use a personal computer and other office equipment

• Exceptional organizational, communication (oral and written) and leadership skills, backed by previous professional success.

• Proven ability to plan and manage complex operational processes for maximum efficiency and productivity.

• Superior knowledge of multiple operational functions related to customer service, finance and grants management, data management, events management, and coordination.

• Ability to streamline or implement structures that create consistency and align with university policy, while also being flexible and nimble to find new approaches when needed.

• Knowledge and experience with legislative processes and ability to research and understand legislative trends.

Preferred Qualifications

Master's Degree: Experience with project management, curriculum design in higher education, and a successful track record in grant management. Supervisory experience preferred.

Equipment Utilized

MS Office, internet, computer competency in reading, developing, and evaluating spreadsheets, databases, student information systems, surveys, and other computer-based platforms, including EAB and Qualtrics. Incumbent will use social media tools to communicate with students and other constituents.

Physical Demands and Work Environment Special Conditions

Posting Details

Posting Number 24ST1559 Posting Open Date 06/26/2024 Special Instructions to Applicants Regional Campus Rutgers University-Camden Home Location Campus Rutgers University-Camden City Camden State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have 3+ years' experience of project management experience?

• Yes

• No

• Briefly discuss your leadership style.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter/Letter of Application

Optional Documents

• Other Document

• List of Professional References (contact Info)

• Other Documents (4)

• Other Documents (2)

• Other Documents (3)