Director Of Operations - Personal Care Line

Amedisys Home Health Services Fernandina Beach , FL 32035

Posted 2 months ago

What You Will Do

Coverage area includes Jacksonville, FL

Responsible for the overall organization and financial success of assigned care center(s) and for directing care center operations and functions in accordance with approved policies, procedures, and standards. Ensures the enhancement of business development and continuous improvement of care center efficiencies and fiscal success.

  • Ensures care center and staff compliance with all regulations, laws, policies and procedures, to include successful resolution of deficiencies identified through internal or external audits. Collaborates with the Compliance department to ensure compliance in a timely manner.

  • Participates in Care Center budget development and Monthly Operating Review meetings.

  • Ensures accurate billing for services; analyzes data to identify issues; and drives issue resolution.

  • Ensures client, family and external stakeholders' satisfaction with services.

  • Directs business development activities for the care center(s) and collaborates with the AVP of Business Development to grow the business.

  • Improves team engagement and retention; participates in office staff recruitment, hiring, orientation, assignment, ongoing development, and evaluation to ensure appropriate staffing.

  • Collaborates with local Clinical Manager and nursing leadership in implementation of clinical and clinical operations standards and processes.

  • Performs other duties as assigned.


  • Associates degree and 3 years' experience in leadership or management OR Bachelor's degree with 2 years' experience in business office setting. Two additional years of management/leadership experience may be substituted for degree requirements.


  • Experience in Home and Community Based Services (Elder Home Care preferred).

  • Experience in Managed Care and/or Waiver programs.

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Director Of Operations - Personal Care Line

Amedisys Home Health Services