Looking for a Director of Operations in our organization
One Community Health is recruiting mission driven, kind, warm hearted, and hard-working people who are dedicated to quality care and superior service. Our culture is centered around our values of compassion, accountability, respect and excellence. We are proud of our inclusiveness and the diversity of our staff and patients.
One Community Health is poised for growth and expansion. Come join us on this journey as we become healthy together!
At One Community Health we believe healthcare isn't a privilege; it's a human right. Everyone should have the opportunity to achieve optimal health. We've made it our job to help individuals and our community lower the barrier to wellness. Our organization pushes for equality for all and for social justice for those on the margins. Our doctors and health care professionals treat people with compassion, without judgment for their personal choices and behavior. We provide a comprehensive menu of services to all ages and everyone in need, and we advocate for public awareness of such issues as the stigma surrounding mental illness and the need for healthcare for everyone. We understand the impact of trauma on one's health and are working to help people heal those wounds. When we see suffering, we try to heal it whether it be an individual in pain or a group in our community. If these are your values are your values, then please consider joining our team.
We are a Federally Qualified Health Center (FQHC) serving all those in need in the Sacramento area. We have been a level 3 Patient Centered Medical Home since 2011 and were the first to earn that designation in Sacramento. We offer integrated, comprehensive and supportive services to maximize health outcomes. The founding values of One Community Health were based on providing a safe and welcoming place for people who often experienced social exclusion and discrimination.
We offer a choice between three carriers: Sutter Plus, WHA and Kaiser Permanente.
One Community Health pays about 90% of the Employee only premium and pays 75% of the costs for dependents or partners/spouses.
2 Dental plans offered through Delta Dental: PPO and DHMO
DHMO is paid in full by employer (employee only)
VSP Vision Insurance paid in full by employer (employee only)
Company Paid Life, AD&D and LTD offered through Unum
One times annual salary paid in full by employer (LIFE and AD&D)
LTD is 60% annual salary paid in full by employer after 90 days
Flexible Spending Plan (before-tax savings plans)
Supplemental Insurance through Aflac
Up to 4% employer match at 90 days of employment
Administrative fees and administration of plan managed and paid for by employer
Robust PTO, Sick Time, & Paid Holidays Plan
We are an eligible NHSC (National Health Service Core) approved loan repayment site and have an HPSA score of 16.
Potential for Sign on Bonus and Relocation Reimbursement
Educational and Language Stipends: higher level of education or secondary languages
Professional dues and/or licensure fees paid by organization as it relates to the position
Professional training and/or conference/travel fees paid by organization
Opportunity for annual merit increase and pay for performance if annual performance goals met
Community Events and Involvement
Opportunities to help with state and national level advocacy
About the Position
The Director of Operation will help to ensure the smooth operation of patient services, including patient support services, systems and process management, as well as project oversight and management.
Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
Ensure that operational processes stay within agreed upon budgets and timelines.
Implement, manage and evaluate operation processes and procedures, in accordance with the standards and procedures set out by the organization.
Assist COO with project management and implementation of new process and procedures.
Helps to ensure operational compliance with collaboration with the Compliance Team.
Helps to monitor performance with collaboration of the HR Team.
Provides and analyzes productivity and quality reports
Participates and encourages participation in quality improvement initiatives.
Demonstrates a commitment to the provision of quality healthcare
Leadership-Actively assumes oversight of operational departments. Demonstrates data driven decisions. Holds direct reports accountable.
Managing change with effective communication serves as a coach and mentor for direct reports. Clearly and effectively outlines goals and objectives, sets and communicates expectations.
Provides productive and quality analysis of reports.
Ethical and honest behavior- acts with honesty, integrity, and personal ethics
Ability to delegate and monitor results empowers supervisors and managers to manage direct reports and provide feedback. Communicates frequently with direct reports to provide guidance and direction.
Fiscally responsible understands budget process, staffing and is able to stay within budgeted parameters.
A minimum of 5-7 years' experience as an operations manager or director in an FQHC or large multi-specialty medical clinic.
Bachelor's degree in related field.
Licenses and or certifications must be kept current and in good standing
One Community Health values the diversity of the people it hires and serves. Diversity at One Community Health means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability. Please provide us with notice if you will require accommodations during the interview process.
One Community Health