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Director Of Operations

Expired Job

Meridian Chicago , IL 60602

Posted 3 months ago

Overview

This position is responsible for representing Meridian Health Plan of Illinois in operational matters. The Director of Operations assists the President/COO in providing overall direction and guidance to Illinois specific departments as designated by the President/COO, including Network Development and Quality Improvement.

Responsibilities

  • Work collaboratively with each reporting department director to develop and implement specific strategic goals and business-related plans to facilitate efficiencies and minimize duplication across the organization

  • Work collaboratively with the Director of Quality, to track and ensure that the health plan is in compliance with all contractual obligations with the State

  • Participate in or liaison with relevant plan committees

  • Collaborate with the Director of Network Development and Director of QI in managing staff.

  • Work with the President/COO to develop the annual budget

  • Responsible for Ensuring organizational compliance and adherence to the customer service guidelines and support ongoing customer service quality improvement initiatives

  • Coordinate with the corporate compliance office to obtain any necessary information to respond to inquiries and requests from members, providers and the State

  • Provide oversight on mailings to members and providers with other departments, the mailing vendor and the corporate office

  • Provide assistance in the preparation of materials and documentation pertaining to all reporting to the State of Illinois for compliance with contract and regulatory requirements

  • Ensure that official documents, contracts and records are established and maintained in appropriate files

  • Conduct research, assessment and analysis for projects or reports, as needed

Qualifications

  • Bachelor's degree is required. Masters in Business, Health Administration or related field is preferred

  • At least seven years of progressive management experience is preferred

  • Three to five years of experience in a Medicaid Managed Care Program or in public sector services such as Medicare, Medicaid, Community Health, Public Health or Social Services is preferred

  • Prior experience with DHS is strongly preferred

  • Extensive experience and professional training likely to include industry certifications or advanced degrees are preferred

  • 7+ years of industry and management experience is preferred

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Director Of Operations

Expired Job

Meridian