Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Director Of Operations

Expired Job

Meridian Chicago , IL 60602

Posted 3 months ago


This position is responsible for representing Meridian Health Plan of Illinois in operational matters. The Director of Operations assists the President/COO in providing overall direction and guidance to Illinois specific departments as designated by the President/COO, including Network Development and Quality Improvement.


  • Work collaboratively with each reporting department director to develop and implement specific strategic goals and business-related plans to facilitate efficiencies and minimize duplication across the organization

  • Work collaboratively with the Director of Quality, to track and ensure that the health plan is in compliance with all contractual obligations with the State

  • Participate in or liaison with relevant plan committees

  • Collaborate with the Director of Network Development and Director of QI in managing staff.

  • Work with the President/COO to develop the annual budget

  • Responsible for Ensuring organizational compliance and adherence to the customer service guidelines and support ongoing customer service quality improvement initiatives

  • Coordinate with the corporate compliance office to obtain any necessary information to respond to inquiries and requests from members, providers and the State

  • Provide oversight on mailings to members and providers with other departments, the mailing vendor and the corporate office

  • Provide assistance in the preparation of materials and documentation pertaining to all reporting to the State of Illinois for compliance with contract and regulatory requirements

  • Ensure that official documents, contracts and records are established and maintained in appropriate files

  • Conduct research, assessment and analysis for projects or reports, as needed


  • Bachelor's degree is required. Masters in Business, Health Administration or related field is preferred

  • At least seven years of progressive management experience is preferred

  • Three to five years of experience in a Medicaid Managed Care Program or in public sector services such as Medicare, Medicaid, Community Health, Public Health or Social Services is preferred

  • Prior experience with DHS is strongly preferred

  • Extensive experience and professional training likely to include industry certifications or advanced degrees are preferred

  • 7+ years of industry and management experience is preferred

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Foundation Operations

Live Nation, INC

Posted 7 days ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 Job Summary: Who are we? Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders:, Live Nation Concerts, Artist Nation and Live Nation Network. is the global event ticketing leader and one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! Foundation Room Summary: House of Blues Foundation Room is an exclusive club for professional and personal entertaining. The Foundation Room offers intimate upscale dining, exotic lounges, bars, and secluded Prayer Rooms perfect for meetings or social gatherings. Our Foundation Room member's range from rock stars to corporate CEO's and it is expected that all members and guests receive highly personal service and the highest level of standards at all times. The Role: * Responsible for all nightly operations and overall business conditions of Foundation Room. Responsibilities: I. Team Member Recruitment, Training, Development and Management Responsibilities: * Recruitment and Training * Development of Hourly Team Members * Development of Foundation Managers * Discipline/Terminations * Conflict Resolution * Ensuring compliance with Workplace Standards * Communication * Floor Management Functions * Weekly Operations call * Weekly Recap sheets * Dining tracking sheets * Nightly operations reports * Weekly Inventory II. Ensuring Optimal Guest Experience * Ability to give proper recognition to Foundation Members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage * Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues * Ensures that all special events are executed properly, to the guests satisfaction * Must possess a solid understanding of the nightlife industry, promotions and industry trends * Guest Relations & Membership Fulfillment * Maintain all HOB Standards III. Enhance Revenue/ Controlling Costs * Ensure that Food & Beverage COGS, controllables and labor are within budgetary guidelines * Participates in developing long and short term plans for revenue growth and cost control measures * Ensures that P&L of unit meets or exceeds budgetary expectations * Generate/Enhance Revenue * Oversee Membership Renewal Process * Create and execute nightly programming that fosters increase in guest count and incremental sales * Execute on initiatives developed by VIP Services or sales team IV. Vibe, Atmosphere and Maintenance within the venue * Creates and maintains an environment of high energy vibe that fits within Foundation Room standards * Ensures atmosphere of the room adheres to standards including but not limited to; lighting, sound level, music selection, furniture placement and décor. * Manages physical plant/facility to ensure proper repair and maintenance * Maintains Cleanliness standards at its highest * Has the ability to create programming events both in-house and with outside promoter partnerships to enhance vibe, increase member use of the room and increasing revenue. V. Essential Personal & Interpersonal Skills * Capable of maintaining a positive attitude * Maintains objective view in all circumstances * Listens empathically to Management and Team Members * Maintains organization and focus * Takes creative risks to enhance revenue * Behaves professionally to maintain/enhance a positive image * Thinks creatively to produce new possibilities in all areas of operations * Ability to alleviate volatile situations * Shows respect by considering the rights and dignity of others rather than just self * Communicates assertively in a non-aggressive, candid manner * Maintains personal integrity by abiding by and supporting the Mission and Values of the company IN ADDITION TO THE PERFORMANCE OF THE ESSENTIAL JOB FUNCTIONS THE FOUNDATION ROOM AGM WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES: * Accountability * Development (self and subordinates) * Working Relationships * Judgment * Quality of Work * Dependability/Reliability * Written and verbal communication * Manageability Qualifications: Required: * (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent * High school diploma * Minimum of 2 years supervisory experience * Previous experience with managing purchasing, receiving, & inventories * Previous P&L responsibility and knowledge of accounting techniques Preferred: * Some college coursework completed * 3-5 years experience in up-scale restaurant and/or in a live music club or nightlife industry * Ability to communicate in Spanish * Point of Sales experience Physical Demands/Working Environment: * Work environment is fast-paced * Position requires extended periods of prolonged standing and working on your feet * Ability to lift 75lbs using proper lifting techniques for liquor pulls, beer kegs, etc. * Moderate to loud noise level in working environment * Able to wear a radio earpiece during the scheduled shift If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. Live Nation, INC Chicago IL

Director Of Operations

Expired Job