Director Of Operations - Company Owned Restaurants

Benefits:

• 401(k)

• 401(k) matching

• Bonus based on performance

• Company car

• Competitive salary

• Dental insurance

• Employee discounts

• Health insurance

• Opportunity for advancement

• Paid time off

• Training & development

• Vision insurance

Founded in 1958 as a single pancake house in Ohio, Perkins has transformed into the nation's leading family restaurant. And when we say that, we aren't joking. With nearly 300 company-owned and franchised locations in 32 states and two Canadian provinces, we're pretty proud of how far we've come.

Through the years, Perkins has remained true to its mission of providing guests with friendly service and classic comfort dishes at a great price. We take great pride in our service, experience, and feeding folks what they like. It's the cornerstone of our company, and the thing that keeps us going after all these years.

SUMMARY OF POSITION

The Director of Operations for Company Stores oversees all company-owned restaurants' operational functions, supervising 6 Regional Managers and approximately 40 Restaurant Locations. This role involves developing and implementing strategies to optimize operations, improve efficiency, and enhance customer satisfaction. The Director of Operations will work closely with regional managers, general managers, and other stakeholders to ensure alignment with company objectives and standards.

This position will be based out of Kansas City and travel up to 70% .

OUR IDEAL CANDIDATE

• Proven experience in restaurant operations management, with a track record of driving results and achieving targets.

• Strong leadership skills with the ability to motivate and develop teams to deliver exceptional performance.

• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.

• Effective communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders at all levels.

• Knowledge of resturant industry trends, consumer behavior, and competitive landscape.

• Proficiency in retail management software and systems.

EXPERIENCE REQUIRED

Minimum of 5 years multi-unit management in a restaurant industry

REPORTING RELATIONSHIP(S)

Reports directly to: Vice President, Operations.

KEY RESPONSIBILITIES

• Develop and implement operational policies, procedures, and standards for company-owned restaurants.

• Provide leadership and direction to regional managers, general managers, and staff, ensuring effective communication and teamwork.

• Monitor performance metrics, such as sales, inventory levels, and guest satisfaction, and develop action plans to address areas for improvement.

• Coordinate with other departments, such as marketing, finance, and human resources, to support operations and achieve company goals.

• Oversee recruitment, training, and development, ensuring compliance with company policies and regulations.

• Analyze market trends and customer feedback to identify opportunities for enhancing the customer experience and increasing sales.

• Manage budgets and expenses for operations, including payroll, supplies, and maintenance, while striving to achieve cost efficiency.

• Ensure compliance with all regulatory requirements, health and safety standards, and company policies at all store locations.

EXTERNAL CONTACTS

Vendor/Outside service contacts, guests, community groups and marketing associates.

EDUCATION LEVEL

Bachelor's degree in business administration, retail management or a related field, MBA or relevant advanced degree preferred.

Compensation: $100,000.00 - $110,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

BE A PART OF OUR SUCCESS

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!