Director Of Operations

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Corps or Staff members must login to Workday to apply internally.

Number of Positions: 1

Position Overview

The Director of Operations, reporting to the Managing Director of External Affairs and Operations, will lead the department in the operational, administrative, and allocation of task and resources needed to effectively run operations for the City Year Tulsa site.

Job Description

Site Technology Management

• Design and lead strategic information and technology (IT) plans for the site in conjunction with City Year Inc (HQ)

• Direct and support changes in IT as needed for teams, site, and headquarters requests and needs

• Collaborate between vendors, HQ IT, and City Year Tulsa staff and AmeriCorps in IT demands year over year.

• Lead in hardware and software systems to ensure strong hybrid and remote opportunities for site and national organization needs

Site Operations Management

• Define, implement and revise operational policies to ensure successfully meeting City Year Tulsa and headquarters changes and needs

• Identify areas for operational improvements and drive continual improvements of processes for the operations team.

• Lead the operations team to ensure good operations of all office equipment, customer service for needs, and office transitions.

• Ensure Operational Logistics such as equipping and orientating new staff into City Year by supporting the people point to develop and implement people strategies

• Support team in onboarding of AmeriCorps members to ensure a strong start of service

Site Expense Management

• Lead the operations team in ensuring timely processes of accounts payable, and ensure strong vendor relationships.

• Ensure the operations team is equipped to have technology equipment ready and available at all times to ensure all employees can have continuity in work.

• Lead the Operations team in meeting event logistics needs from other departments, including payments.

Department Management and Site Collaboration

• Identify, hire and develop a team of high performers. Use cyready on-boarding and performance management process to coach team members to meet individual development and performance goals.

• Identify training needs and encourage the use of available systems, structures and capabilities to meet strategic goals.

• All staff are expected to support site wide programming in specified ways, including being present and available at annual events including MLK Day, Opening Day, Graduation, and Annual Luncheon.

Compensation and Benefits

The compensation band for this role is $67,000-75,000. Excellent benefits including health (medical, vision, dental) insurance, vacation, holidays, parental leave, 401K, a flexible spending account, and more.

Benefits

Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.

COVID-19 Notice

Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service - all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated* no later than their start date. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law. Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy.

• Individuals are considered fully vaccinated 14 days after the completion of their primary vaccination series.