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Director of OperationsCBO - 2336370
The Director of Operations for the CBO providesoverall leadership of day to day billing operations. Develops policies andprocedures that are aligned with the overall direction of the School. Thisindividual cultivates the expertise that exists within billing office byproviding strong leadership and mentoring skills. The Director is responsiblefor ensuring that revenue management techniques and functions are aligned andoptimized to meet or exceed organizational goals, including optimal netcollection ratio, increasing overall collection rate while reducing days inA/R, advancing the effective use of technology, optimizing staff productivity,and minimizing the cost to collect. She/he will be expected to foster effectivecommunication and strong working relationships with the clinicaladministrators, Chairs, physician leads, IT department, and billing staff.
Develops strategies and tactics acrossorganization to improve cash collections and the net collection rate
Increases compliance with third party contractterms and recovers underpayments, reduces denials and ensures timely andaccurate repayment of credit balances
Develops and implements policies, procedures, jobdescriptions and work flow patterns that provide an overall successful revenuecycle operations that is sufficient and appropriate to promote effective,efficient, and compliant operations for all areas of responsibility. Developsboth work output metrics and quality audits that will allow effectivemonitoring of performance
Reviews and evaluates records as well asactivities of department that impact the reimbursement process
Demonstrates a consistent standard of excellenceto which all areas are expected to perform. Provides routine and effectivefeedback to billing staff and practice staff and recognize improved andsuperior revenue related results
Responsible for the development, implementationand management of accurate and timely reports related to billing andcollections
Involved in implementation of GE/IDX systemapplications (including custom enhancements) upgrades and conversions to ensuremaximizing work and cash flow
Monitors denial and guide practices in reducingdenial rates, particularly the referral and authorization process
Ensures that revenue cycle functions areeffectively complying with all governmental, third party and other relatedregulations through overseeing the development and implementation ofoperational policies and procedures
Other relevant duties as assigned.
Direct reports include Billing Managers.
This position reports directly to the Vice President ofPhysician Revenue Cycle. Work is performed within the context of a complex,interconnected organization and toward achieving annual goals. Requiresdevising new methods or modifying/developing standard procedures to meet theneeds of new condition
Education: Bachelor's degree in finance oraccounting or equivalent combination of relevant experience and education.
Experience: 10 years effective experience in health care reimbursement, billing,claims processing, departmental operations and contract management, withevidence of strong skills in communications and management. A firmunderstanding of all financial and accounting standards and regulations.Medical School experience preferred, as is a strong background inadministrative leadership
The Mount Sinai HealthSystem believes that diversity and inclusion is a driver for excellence. Weshare a common devotion to delivering exceptional patient care. Yet we're asdiverse as the city we call home- culturally, ethically, in outlook andlifestyle. When you join us, you become a part of Mount Sinai's unrivaledrecord of achievement, education and advancement as we revolutionize healthcaredelivery together.
We work hard to recruitand retain the best people, and to create a welcoming, nurturing workenvironment where you have the opportunity and support to developprofessionally. We share the belief that all employees, regardless of job titleor expertise, have an impact on quality patient care.
Explore more about thisopportunity and how you can help us write a new chapter in our story!
Who We Are
Over 38,000 employeesstrong, the mission of the Mount Sinai Health System is to providecompassionate patient care with seamless coordination and to advance medicinethrough unrivaled education, research, and outreach in the many diversecommunities we serve.
Formed in September2013, The Mount Sinai Health System combines the excellence of the Icahn Schoolof Medicine at Mount Sinai with seven premier hospitals, including Mount SinaiBeth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount SinaiQueens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St.Luke's, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai HealthSystem is an equal opportunity employer. We promote recognition and respect forindividual and cultural differences, and we work to make our employees feelvalued and appreciated, whatever their race, gender, background, or sexualorientation.
Mount Sinai Medical Center